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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
The Ritz-Carlton is a globally recognized luxury hospitality brand known for delivering exceptional guest experiences across more than 100 award-winning properties worldwide. As part of Marriott International, The Ritz-Carlton embodies a rich culture that values the unique backgrounds, talents, and experiences of its associates, fostering an inclusive environment that promotes creativity, thoughtfulness, and compassion. The brand is synonymous with rare and special luxury service, setting the standard for excellence in the care and comfort of its guests. At The Ritz-Carlton, every associate is empowered to contribute to a world-class service culture founded on the Gold Standards, which include the Employee... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- at least 1 year of related work experience
- no supervisory experience required
- ability to stand, sit, or walk for extended periods
- ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds
- ability to move through narrow, confined, or elevated spaces
- ability to navigate sloping, uneven, or slippery surfaces
- ability to reach overhead and below knees including bending and stooping
- adherence to safety and security policies
- maintain a clean and professional appearance
- maintain confidentiality of proprietary information
Job Qualifications
- High school diploma or G.E.D. equivalent
- at least 1 year of related work experience
- strong communication and interpersonal skills
- ability to maintain professionalism and confidentiality
- proficiency in reading and analyzing banquet event orders
- ability to work as part of a team
- customer service orientation
Job Duties
- Meet group coordinator/host(ess) prior to functions and make introductions
- ensure all arrangements are agreeable
- read and analyze banquet event orders to gather guest information
- determine proper setup, timeline, specific guest needs, buffets, and action stations
- respond to and try to fulfill any special banquet event arrangements
- follow up on special banquet event arrangements to ensure compliance
- welcome and acknowledge all guests according to company standards
- anticipate and address guests' service needs
- thank guests with genuine appreciation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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