Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.50 - $32.50
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k) Plan
Medical insurance
Dental Insurance
Vision care
Paid parental leave
Paid Time Off
company holidays
Early access to earned wages
Job Description
JLL, or Jones Lang LaSalle, is a global leader in real estate and investment management services, known for combining world-class services, technology, and advisory to shape the future of real estate for a better world. The company is dedicated to hiring talented professionals and fostering an inclusive culture where employees can thrive and build meaningful careers. JLL's comprehensive approach to real estate uniquely positions the firm to deliver exceptional client experiences and innovative solutions, focusing on sustainability and technology-driven advancements. Their commitment extends to empowering their workforce with growth opportunities and creating a supportive environment for diverse talents, ranging from commercial real estate specialists to skilled trades and technology experts. As a leading global real estate services firm, JLL’s operations span numerous countries and markets, with a reputation for ethical practices and excellence in client service.
The Workplace Experience Meeting and Event Coordinator role at JLL is a pivotal position within the Experience Services team, which prides itself on creating memorable events and providing superior experiences for internal and external clients. This role involves coordinating all aspects of meetings and events, ensuring seamless execution and adherence to client needs and expectations. With responsibilities that range from managing event logistics, coordinating with vendors, to providing basic audio-visual support, the coordinator acts as the primary liaison for clients and internal business partners. The position demands proactive communication, attention to detail, and a hospitality-focused mindset to enhance client satisfaction.
Located in Bellevue, WA, this on-site position offers a competitive salary range estimated between $66,080 and $82,600 annually, reflecting the qualifications and experience of the successful candidate. The role requires flexibility in scheduling, including the ability to support early morning, evening, and occasional weekend events. The coordinator must effectively manage multiple priorities and operate in a fast-paced environment while maintaining high standards of customer service and professionalism. Familiarity with tools such as Corrigo, Google Calendar, Social Tables, and Slack is integral to managing event schedules and communications efficiently.
Beyond event coordination, the role emphasizes continuous improvement and service innovation, encouraging adoption of best practices and new technologies to optimize event delivery. The coordinator performs administrative duties such as managing Certificate of Insurance documentation, conducting supplies inventory, and fostering strong vendor relationships to ensure optimal event performance with minimal disruptions. This position demands proven leadership skills, exceptional interpersonal abilities, and a demonstrated passion for hospitality, making it well-suited for candidates eager to develop their career in event management within a globally respected firm.
JLL’s commitment to its workforce extends to a personalized benefits package that supports physical, mental, and emotional well-being. Benefits include a 401(k) plan with company matching, comprehensive medical, dental and vision care, paid parental leave, and paid time off with company holidays. The company also offers early access to earned wages through Daily Pay, illustrating a holistic approach to employee support and satisfaction. Prospective candidates should be authorized to work in the United States without sponsorship, reflecting JLL's compliance with employment regulations.
In summary, the Workplace Experience Meeting and Event Coordinator at JLL is a challenging and rewarding career opportunity for those passionate about event planning, customer service, and creating exceptional client experiences. The role comes with competitive compensation, a dynamic work environment, and access to a supportive benefits package, positioning it as an attractive option for professionals aiming to grow within the real estate and event management industry.
The Workplace Experience Meeting and Event Coordinator role at JLL is a pivotal position within the Experience Services team, which prides itself on creating memorable events and providing superior experiences for internal and external clients. This role involves coordinating all aspects of meetings and events, ensuring seamless execution and adherence to client needs and expectations. With responsibilities that range from managing event logistics, coordinating with vendors, to providing basic audio-visual support, the coordinator acts as the primary liaison for clients and internal business partners. The position demands proactive communication, attention to detail, and a hospitality-focused mindset to enhance client satisfaction.
Located in Bellevue, WA, this on-site position offers a competitive salary range estimated between $66,080 and $82,600 annually, reflecting the qualifications and experience of the successful candidate. The role requires flexibility in scheduling, including the ability to support early morning, evening, and occasional weekend events. The coordinator must effectively manage multiple priorities and operate in a fast-paced environment while maintaining high standards of customer service and professionalism. Familiarity with tools such as Corrigo, Google Calendar, Social Tables, and Slack is integral to managing event schedules and communications efficiently.
Beyond event coordination, the role emphasizes continuous improvement and service innovation, encouraging adoption of best practices and new technologies to optimize event delivery. The coordinator performs administrative duties such as managing Certificate of Insurance documentation, conducting supplies inventory, and fostering strong vendor relationships to ensure optimal event performance with minimal disruptions. This position demands proven leadership skills, exceptional interpersonal abilities, and a demonstrated passion for hospitality, making it well-suited for candidates eager to develop their career in event management within a globally respected firm.
JLL’s commitment to its workforce extends to a personalized benefits package that supports physical, mental, and emotional well-being. Benefits include a 401(k) plan with company matching, comprehensive medical, dental and vision care, paid parental leave, and paid time off with company holidays. The company also offers early access to earned wages through Daily Pay, illustrating a holistic approach to employee support and satisfaction. Prospective candidates should be authorized to work in the United States without sponsorship, reflecting JLL's compliance with employment regulations.
In summary, the Workplace Experience Meeting and Event Coordinator at JLL is a challenging and rewarding career opportunity for those passionate about event planning, customer service, and creating exceptional client experiences. The role comes with competitive compensation, a dynamic work environment, and access to a supportive benefits package, positioning it as an attractive option for professionals aiming to grow within the real estate and event management industry.
Job Requirements
- High school diploma or GED equivalent
- Flexible scheduling for early morning and evening event support
- weekend support as event schedules require
- 1-3 years of experience in event planning, project management, hospitality, or related field
- Excellent time management and verbal/written communication skills with the ability to communicate professionally
- Ability to multi-task in a fast-paced environment
- Exceptional customer service skills with a passion for hospitality
- Ability to work with clients at all levels of an organization, including C-suite
- Willingness and ability to travel as needed
- Proven leadership skills with the ability to manage multiple priorities and deliver results
- Track record of initiative, integrity, and good judgement
- Highly collaborative with strong interpersonal skills
Job Qualifications
- High school diploma or GED equivalent
- 1-3 years of experience in event planning, project management, hospitality, or related field
- Proficiency in Google Suites and Slack preferred
- Excellent verbal and written communication skills
- Ability to multi-task and manage time efficiently
- Strong customer service orientation
- Ability to engage with clients at all organizational levels
- Leadership skills
- Collaborative interpersonal skills
- Demonstrated integrity and good judgement
Job Duties
- Execute simple and full meetings and events
- Consult with clients to determine event needs such as space, physical set-up, minor AV and event support
- Serve as primary point of contact for clients
- respond to all requests in a timely manner in accordance with established Service Level Agreements
- Manage end-to-end ticket lifecycle with Internal Business Partners (IBPs), including communications, triage, and resolution
- Triage incoming event requests by evaluating completeness, accuracy, space availability, and resource alignment
- communicate with IBPs to gather missing information and propose alternatives when needed
- Coordinate Certificate of Insurance (COI) administrative support including requesting and collecting COI documentation from vendors, submitting and tracking COIs through designated compliance platforms, maintaining organized records, and notifying stakeholders of missing, expired, or incomplete COIs
- Provide minor audio-visual support including basic microphone setup (turning on/off), simple sound activation (pressing play/start buttons), and plug-and-play computer connections
- Manage all operations, functions, and logistics including scheduling using client scheduling software and troubleshooting A/V and other set-up issues
- Conduct supplies inventory audits and coordinate restocking
- Execute pre-event, during-event, and post-event support including planning kick-off calls, coordinating shipments and guest lists, serving as day-of point of contact, conducting debriefs, and closing tickets
- Utilize ticketing systems: Corrigo, Google Calendar, Social Tables, Slack, and Google Workspace products to document and manage event programs
- log all activities, requests, and issues accurately in designated client systems
- Document lessons learned, review post-event survey feedback, and identify service enhancement opportunities
- Engage in continuous improvement and innovation by adopting best practices and new tools that provide service delivery efficiencies
- Handle administrative support such as responding to inquiries and requests
- Provide information and direction to vendors, facilities staff and service providers to ensure excellent coordination and execution with minimal disruption
- Follow established escalation procedures and incident reporting procedures
- All other duties, as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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