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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
Michaels is a leading arts and crafts retail company with over 1,300 stores across North America, including the United States and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the premier destination for crafting and celebration needs. Known for their extensive selection of products that inspire creativity, Michaels offers everything from framing and art supplies to home décor and seasonal festivities. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. At Michaels, the mission is to fuel the joy of creativity and celebration, providing customers the resources and support... Show More
Job Requirements
- Ability to stand for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch frequently
- ability to lift heavy boxes and access high shelves using ladders or equipment
- experience in retail or customer service
- experience working with children and children’s events
- strong communication skills
- good organizational and interpersonal skills
- stress management and effective interaction with people of all ages
- ability to maintain a positive and respectful attitude even in difficult situations
Job Qualifications
- Experience in retail or customer service
- experience working with children and children’s events
- excellent interpersonal skills
- strong verbal, written, and nonverbal communication abilities
- good organizational skills
- ability to resolve problems creatively
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events simultaneously including children’s birthday parties and craft classes
- engage customers of all ages by creating a fun and creative environment
- demonstrate craft projects and provide instructions to participants including face painting
- prepare and set up birthday party additions like gift bags and balloons according to company standards
- inform customers and team members about upcoming events
- perform administrative tasks such as answering emails, making calls, and completing paperwork
- adjust event plans and create contingency plans based on customer feedback
- ensure customer satisfaction during events
- maintain company standards for cleanliness and safety including setup and cleanup before and after events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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