Events Coordinator

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $28.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays

Job Description

Sheraton Fairplex Suites & Conference Center, located in Pomona, California, is part of Marriott International, a global hospitality leader committed to delivering exceptional experiences to its guests. As one of Marriott's iconic brands, Sheraton Hotels & Resorts has long been recognized as 'The World’s Gathering Place,' offering welcoming environments where guests can connect and create lasting memories. Operating in over 400 communities worldwide, Sheraton embodies the spirit of community, teamwork, and inclusivity. Marriott International is dedicated to fostering a workplace where diverse backgrounds, talents, and experiences are celebrated, ensuring that every employee feels valued and has the opportunity to thrive.

The Event Coordinator/Host position at Sheraton Fairplex Suites & Conference Center is a full-time, non-management role that plays a critical part in the success of the venue’s event operations. This role focuses on coordinating banquet and event activities, ensuring seamless communication between event groups and hotel staff, and upholding the highest standards of guest satisfaction and service. With a steady hourly pay of $28.50, the position offers a rewarding opportunity for individuals passionate about hospitality and event management to grow their careers within a reputable global brand.

In this role, the Event Coordinator/Host acts as a key liaison who meets with group coordinators or hosts prior to events, making necessary introductions and confirming all arrangements to ensure a flawless execution. They meticulously read and analyze banquet event orders to understand guest information, outline proper setup, timelines, and special requirements such as buffets or action stations. Thorough follow-ups are conducted to guarantee that all special banquet requests are fulfilled in compliance with company policies and guest expectations.

Beyond event coordination, the role demands strict adherence to Marriott’s safety and security protocols, requiring the individual to report any workplace hazards promptly while maintaining professional appearance and confidentiality of proprietary information. The Event Coordinator/Host also serves as the welcoming face of the event to guests, employing clear and professional communication skills during interactions and telephone correspondence. Teamwork and positive relationship-building are emphasized, with the coordinator supporting colleagues to achieve shared goals and consistently meet quality standards.

Physically, the position requires the ability to stand, sit, or walk for extended periods and handle materials weighing up to 25 pounds. Navigating confined spaces, uneven surfaces, and varying physical postures are part of the job’s daily demands. The coordinator is expected to perform additional reasonable tasks as requested by supervisors, highlighting the dynamic nature of the event management environment.

Sheraton Fairplex Suites & Conference Center values applicants with at least one year of relevant experience and a high school diploma or GED equivalent. This position does not require supervisory experience or specific certifications, making it ideal for candidates looking to establish or advance their careers within the hospitality and event services sector. Marriott International’s commitment to equal opportunity employment ensures a supportive and inclusive workplace where every associate can grow and contribute meaningfully.

Joining Sheraton means becoming part of a global community dedicated to creating inviting and engaging experiences. Whether welcoming guests, coordinating intricate banquet details, or supporting the team, the Event Coordinator/Host position offers a meaningful career path with room to develop new skills, engage in diverse activities, and be a vital part of memorable events. This is a unique opportunity to work within a prestigious brand that values purpose, belonging, and personal growth in the vibrant Pomona area.

Job Requirements

  • High school diploma or GED equivalent
  • Minimum 1 year of related work experience
  • No supervisory experience required
  • Ability to stand, sit, or walk for extended periods
  • Ability to lift, carry, push, or pull objects weighing up to 25 pounds
  • Ability to work full-time
  • Must adhere to company safety and security policies
  • Professional appearance and conduct
  • Ability to communicate clearly both verbally and on the phone
  • Willingness to perform additional reasonable duties

Job Qualifications

  • High school diploma or GED equivalent
  • At least 1 year of related work experience
  • Ability to communicate clearly and professionally
  • Strong interpersonal skills to build positive working relationships
  • Basic knowledge of event coordination and banquet operations
  • Ability to follow safety and security guidelines
  • Capability to handle physical job demands

Job Duties

  • Meet group coordinator or host prior to functions to confirm arrangements
  • Read and analyze banquet event orders to gather guest information and determine setup
  • Respond to and fulfill special banquet event arrangements
  • Follow up on banquet event arrangements to ensure compliance
  • Follow company safety and security policies and report unsafe conditions
  • Maintain professional appearance and confidentiality
  • Welcome and acknowledge guests according to company standards
  • Speak clearly and professionally and answer telephones with proper etiquette
  • Develop and maintain positive working relationships with team members
  • Stand, sit, or walk for extended periods and move objects up to 25 pounds
  • Perform additional duties as requested by supervisors

Job Criteria

Experience

Mid Level (3-7 years)


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