Events Coordinator

New Braunfels, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $17.75 - $25.50

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical

Dental

Vision

Life insurance

401k

paid leave

bonus program

short-term disability insurance

long-term disability insurance

Employee assistance program

Tuition Reimbursement

Job Description

Zachry Hotels, headquartered in San Antonio, Texas, stands as a distinguished leader in the hospitality industry, specializing in the development, management, and ownership of premier hotel assets. With deep industry experience and a commitment to excellence, Zachry Hotels cultivates a culture rooted in passion for hospitality, treating both clients and team members as valued members of a family. The company leverages its extensive knowledge and key relationships to successfully manage and develop hotels, ensuring every project and operation meets the highest standards of service and accountability. Zachry Hotels is dedicated to fostering an environment where doing the right thing is paramount, and where collaborative efforts drive outstanding results and meaningful guest experiences.

The Events Coordinator role at Zachry Hotels is a pivotal position within a full-service hotel environment, focused on delivering superior event planning and execution. The coordinator supports the seamless organization of meetings, social gatherings, conferences, and special events by working closely with both clients and internal departments such as Banquets, Culinary, Front Office, and Engineering. This role demands a detail-oriented professional capable of managing multiple priorities, maintaining clear communication channels, and ensuring flawless event logistics. The Events Coordinator is entrusted with preparing comprehensive event documentation, facilitating client interactions, and ensuring operational teams are well informed and aligned for event success. Additionally, the role involves leveraging event management systems for accurate data tracking, supporting revenue goals through upselling opportunities, and contributing to continuous improvements in guest satisfaction. Zachry Hotels values employees who demonstrate reliability, strong organizational skills, effective communication, and flexibility in scheduling, including availability for evenings, weekends, and holidays as business needs dictate. This position offers an exciting opportunity to be part of a passionate team dedicated to excellence in hospitality and event management, backed by an industry-leading benefits package that supports both the employee and their families.

Job Requirements

High school diploma or equivalent required
Strong organizational and time management skills
Excellent written and verbal communication skills
Ability to manage multiple priorities simultaneously
Proficiency in Microsoft Office and event management software
Ability to work flexible schedules including evenings, weekends, and holidays

Job Qualifications

High school diploma or equivalent required
Previous events, hospitality, or administrative experience preferred
Experience coordinating meetings or events preferred
Associate's or Bachelor's degree in Hospitality, Event Management, or related field preferred
Experience with event management or hotel systems preferred
Strong organizational and time management skills with attention to detail
Excellent written and verbal communication skills
Ability to manage multiple events and priorities simultaneously
Proficiency in Microsoft Office and event management software
Ability to work flexible schedules including evenings, weekends, and holidays as business needs require

Job Duties

Assist with coordination and planning of meetings, conferences, and special events
Prepare and maintain event documentation including timelines, room setups, and service details
Support development and distribution of event orders and event summaries
Ensure all event details are accurate and updated
Serve as a point of contact for clients regarding event details and logistics
Communicate clearly and professionally with clients to confirm arrangements and changes
Assist with menu selections, audiovisual needs, room layouts, and scheduling
Support client site visits and planning meetings as needed
Coordinate closely with Banquets, Culinary, Front Office, Engineering, and other departments
Ensure timely communication of event details to all operational teams
Participate in pre-event meetings and briefings
Assist with on-site event execution to ensure smooth operations
Enter and maintain accurate event information in event management systems
Track revisions, confirmations, and changes to event details
Generate event reports and summaries as requested
Maintain organized and accurate event files
Support upselling of event services and enhancements when appropriate
Assist in achieving event revenue goals and service objectives
Help identify opportunities to improve guest satisfaction and event outcomes
Maintain confidentiality of client and business information
Support special projects and departmental initiatives
Perform other duties as assigned to support Events Department operations
Maintain reliable and consistent attendance as an essential function of the job