
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the best place for all things creative, providing a wide range of craft supplies, custom framing services, and specialty handmade goods through its Artistree and MakerPlace brands. The company is dedicated to fostering creativity and innovation among individuals of all ages and skill levels, making crafting accessible and enjoyable for everyone. Michaels prides itself on delivering exceptional customer... Show More
Job Requirements
- High school diploma or equivalent
- Ability to remain standing for long periods
- Ability to move throughout the store
- Capability of regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves by ladder or similar equipment
- Must satisfy federal, state, and local legal requirements
- Willingness to work nights, weekends, and early mornings
- Ability to perform physical tasks as required
- Ability to maintain cleanliness and safety standards in a retail environment
Job Qualifications
- Retail and/or customer service experience
- Experience working with children and children's events
- Excellent people skills
- Strong communication skills including written, verbal, and nonverbal communication
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with guests and co-workers
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects, face painting, and other activities
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks including answering emails, making phone calls, and completing paperwork
- Adjust plans and events based on client feedback and needs
- Create backup or emergency plans as needed
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Promote rewards program and credit card enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact with others respectfully and positively
- Cross train in Custom Framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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