Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, in addition to a strong online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels aims to fuel the joy of creativity for millions of customers. The company is known for its broad assortment of arts and crafts products and also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated marketplace for handmade goods. Michaels values diversity, inclusion, and equal opportunity, welcoming all Makers and Team Members to innovate and... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience with children's events
- Retail or customer service experience required
- Excellent communication skills
- Ability to stand for long periods and move throughout the store
- Ability to lift heavy boxes and access high shelves using ladder
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to handle job stress and maintain a positive attitude
- Availability to work nights, weekends, and early mornings
- Must satisfy federal, state, and local legal requirements for employment
Job Qualifications
- High school diploma or equivalent
- Experience working with children and children's events
- Retail and customer service experience
- Strong communication skills including written, verbal, and nonverbal
- Excellent organizational, interpersonal, and creative problem-solving skills
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with guests and team members
- Positive attitude and commitment to company values
- Basic knowledge of merchandising and retail operations
- Ability to manage multiple tasks and prioritize effectively
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- Engage clients of all ages by creating a fun and creative environment
- Demonstrate and instruct participants in craft projects and activities such as face painting
- Facilitate party add-ons like goody bags and balloons according to company standards
- Communicate events with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and create backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop, locate products and provide solutions
- Provide fast and friendly checkout experiences
- Engage customers on rewards programs and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with omnichannel processes including BOPIS and SFS
- Participate in truck unloading, stocking and merchandising
- Maintain merchandise recovery and store cleanliness
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to SOPs and company policies
- Interact respectfully with others and promote organization values
- Cross-train in custom framing selling and production
- Participate in daily store cleaning activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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