Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
cross training opportunities
Job Description
Michaels is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels specializes in providing a wide range of arts and crafts supplies, custom framing services, and event hosting opportunities to inspire creativity in individuals of all ages. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels is committed to fueling the joy of creativity by offering an extensive assortment of products... Show More
Job Requirements
- High school diploma or equivalent
- prior retail or customer service experience
- experience coordinating children's events preferred
- ability to stand for long periods
- ability to lift and carry heavy boxes
- ability to access high shelves with ladder or similar equipment
- good communication skills
- ability to multitask and manage multiple events
- basic computer skills for administrative tasks
- flexible availability including nights, weekends, and early mornings
- compliance with federal, state, and local legal job requirements
Job Qualifications
- Energetic and enthusiastic personality
- excellent people skills
- experience working with children and children's events
- good communication skills including written, verbal, nonverbal, and listening skills
- strong organizational and interpersonal skills
- creative problem-solving abilities
- retail or customer service experience
- ability to handle job stress and interact effectively with others
- positive and respectful attitude
- ability to promote company vision and values
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct party participants in craft projects and activities such as face painting
- facilitate and implement party add-ons like goody bags and balloons to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails and making phone calls
- adjust event plans based on client feedback and needs
- create backup or emergency plans for events
- ensure client satisfaction for all scheduled events
- uphold cleanliness and safety standards by setting up and cleaning before and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote and enroll customers in Rewards program and Private Label Credit Cards
- educate customers on voice of customer (VOC) surveys
- assist with Omni channel processes including BOPIS and Ship From Store
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform store in stock optimization and AD set duties
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact respectfully with customers and team members
- cross train in custom framing selling and production
- participate in daily store cleanliness including sweeping, vacuuming, dusting, and restroom maintenance
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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