Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
Michaels is the leading creative destination in North America, with over 1,300 stores across 49 states and Canada, as well as a robust online presence through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels brings together a wide range of arts and crafts supplies, custom framing services, and handmade goods via its subsidiary MakerPlace by Michaels. The company is dedicated to fueling the joy of creativity by providing customers with high-quality products, engaging in-store experiences, and exceptional customer service. Michaels prides itself on inclusivity and equal opportunity, supporting all team members and customers in a creative,... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- capability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and access high shelves with ladders or equipment
- must satisfy federal, state, and local legal requirements
- willingness to work nights, weekends, and early mornings
- ability to uphold company cleanliness and safety standards
- ability to perform physical tasks associated with retail store operations
Job Qualifications
- High school diploma or equivalent
- retail or customer service experience
- experience working with children and children's events
- excellent people skills
- strong verbal, written, and nonverbal communication skills
- organizational skills
- interpersonal and creative problem-solving skills
- ability to handle job stress and interact effectively with others
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects and activities such as face painting
- facilitate party add-ons including goody bags and balloons to company standards
- communicate with clients and store team members regarding events
- complete administrative tasks such as answering emails, making phone calls, and paperwork
- adjust event plans based on client feedback and needs
- create backup or emergency plans as needed
- ensure client satisfaction
- maintain cleanliness and safety standards by setting up and cleaning before and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers in Rewards program and credit card enrollments
- educate customers about surveys
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- support shrink and safety programs
- adhere to Standard Operating Procedures and policies
- interact respectfully and positively with customers and team members
- cross-train in Custom Framing selling and production
- perform daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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