Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $28.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
Michaels is a leading creative destination in North America with over 1,300 stores across 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels offers a vast array of arts and crafts supplies, custom framing, and DIY project materials. Known for inspiring creativity and supporting makers of all ages and skill levels, Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated marketplace for handmade goods. The company is committed to providing a vibrant, inclusive environment where creativity flourishes and customers feel welcome and supported throughout their creative journey.Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladder or similar equipment
- Legal right to work in the U.S.
- Ability to engage positively and respectfully with customers and team members
- Availability to work nights, weekends, and early mornings as needed
Job Qualifications
- High school diploma or equivalent
- Experience working with children and children's events
- Excellent people skills
- Good communication skills including written, verbal, nonverbal communication, and listening skills
- Strong organizational, interpersonal, and creative problem-solving skills
- Retail and/or customer service experience
- Ability to handle job stress and interact effectively with guests and co-workers
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects, perform face painting and other activities
- Facilitate party add-ons such as goody bags and balloons according to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and paperwork
- Adjust plans and events based on client feedback and needs
- Create backup or emergency plans as needed
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards including setup, breakdown, and cleaning before and after events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on Rewards program and Credit Card benefits and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unload, stocking, and planogram duties
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact with others respectfully and positively
- Cross train in Custom Framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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