
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $12.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, along with a strong online presence through Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels has been at the forefront of inspiring creativity by offering an extensive range of arts and crafts supplies, home décor, and custom framing services. As a company, Michaels is dedicated to fueling the joy of creativity for its customers and is known for providing a welcoming, inclusive, and engaging shopping environment. Michaels is also committed to the wellbeing and growth of its team... Show More
Job Requirements
- Must have experience in retail or customer service
- Ability to handle job stress and interact effectively with guests and coworkers
- Ability to communicate clearly and effectively
- Must be able to stand for long periods and move throughout the store
- Ability to lift heavy boxes and use ladders
- Must have good organizational skills
- Ability to maintain cleanliness and safety standards
- Must be willing to work nights, weekends, and early mornings
- Must satisfy federal, state, and local legal requirements for employment
Job Qualifications
- Experience in retail and customer service
- Excellent people skills
- Experience working with children and children's events
- Strong communication skills including written, verbal, and listening
- Organizational and interpersonal skills
- Creative problem-solving abilities
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate and implement party add-ons like goody bags and balloons to company standards
- Communicate and coordinate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and paperwork
- Adjust plans based on client feedback and create backup plans
- Ensure client satisfaction for all scheduled events
- Uphold cleanliness and safety standards by setting up and cleaning before and after events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experiences
- Promote rewards program and credit card enrollments
- Educate customers on Voice of Customer surveys
- Assist with omni-channel processes like BOPIS and Ship From Store
- Participate in truck unload, stocking, and merchandise recovery
- Support shrink and safety programs
- Adhere to SOPs and company policies
- Maintain a positive and respectful demeanor
- Cross train in custom framing sales and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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