
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is committed to fueling the joy of creativity by offering a wide range of crafting supplies, custom framing services, and maker-focused initiatives. Additionally, Michaels owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels prides itself on being the best place for all things creative, catering to customers of all ages and skill levels... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in retail or event coordination
- ability to stand for long periods
- ability to lift heavy boxes and use ladders
- excellent communication and interpersonal skills
- ability to handle stressful situations calmly
- basic computer skills for administrative tasks
- flexibility to work nights, weekends, and early mornings
- ability to follow company policies and safety standards
Job Qualifications
- Retail or customer service experience
- experience working with children and children’s events
- excellent people skills
- good written, verbal, and nonverbal communication skills
- strong listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with others
- cross-training in custom framing is a plus
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages creating an environment of fun and creativity
- demonstrate and instruct participants in craft projects and perform activities like face painting
- facilitate party add-ons such as goody bags and balloons according to company standards
- communicate events effectively with clients and store team members
- complete administrative tasks including answering emails and making phone calls
- adjust event plans based on client feedback and needs
- create backup or emergency plans as needed
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote Rewards program and Private Label Credit Cards and handle enrollments
- educate customers on Voice of Customer survey
- assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- participate in truck unload, stocking, and planogram tasks
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully and positively with customers and team members
- cross-trained in Custom Framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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