Events Coordinator

Mesa, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Career development opportunities

Job Description

The Michaels Companies Inc is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the best place for all things creative by offering a vast range of arts and crafts supplies, custom framing, and specialty merchandise. In addition to its retail presence, Michaels owns Artistree, a manufacturer dedicated to custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace for handmade goods. Michaels prioritizes creativity, inclusiveness, and the well-being of its... Show More

Job Requirements

High school diploma or equivalent
prior retail or customer service experience
experience working with children
good communication skills including written, verbal, and nonverbal communication
strong organizational and interpersonal skills
ability to manage stress and interact effectively with others
energetic and enthusiastic personality
ability to stand for long periods and perform physical tasks such as bending, lifting, and reaching
willingness to work nights, weekends, and early mornings
ability to handle some outdoor work and use ladders or similar equipment
must comply with federal, state, and local job requirements

Job Qualifications

High school diploma or equivalent
previous retail or customer service experience
experience working with children and children’s events
excellent people skills
strong communication skills including written, verbal, and listening
organizational and interpersonal skills
creative problem-solving abilities
ability to handle job stress effectively
enthusiastic and energetic personality
cross training in custom framing preferred

Job Duties

Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
engage with clients of all ages by creating an environment of fun and creativity
demonstrate and instruct party participants in the completion of craft projects and perform face painting and other activities
facilitate and implement party add-ons such as goody bags and balloons to company standards
communicate events with clients and store team members
complete administrative tasks including answering emails, making phone calls, and completing paperwork
adjust plans and events based on client’s feedback and needs
create backup or emergency plans to be executed as needed
ensure client satisfaction for scheduled events
uphold the company’s cleanliness and safety standards including set up, break down, and clean before and after each event
help customers shop, locate products, and provide solutions
provide fast and friendly checkout experience
engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
educate customers on Voice of Customer (VOC) survey
assist with omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
participate in truck unload, stocking and planogram (POGs) processes
complete merchandise recovery and maintenance
perform Store in Stock Optimization (SISO) and AD set duties as assigned
support shrink and safety programs
adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance
interact with others respectfully and positively
cross trained in Custom Framing selling and production
participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining restrooms

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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