Events Coordinator

Norfolk, VA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $19.00 - $27.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Equal opportunity employer

Job Description

Michaels is a leading retailer specializing in arts and crafts supplies, offering a wide range of products to hobbyists, artists, and crafters across North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores in 49 states and Canada, serving millions of customers both in-store and online through Michaels.com and Michaels.ca. Michaels is recognized as the best place for all things creative, supporting customers in exploring their artistic talents and fueling the joy of creativity. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated marketplace for... Show More

Job Requirements

High school diploma or equivalent
Experience working with children and children's events
Retail or customer service experience
Ability to remain standing for long periods of time
Ability to move throughout the store
Ability to bend, lift, carry, reach, and stretch regularly
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment
Excellent communication skills
Ability to handle job stress and interact effectively with guests of all ages and co-workers
Must satisfy federal, state, and local legal requirements for employment
Willingness to adhere to safety and cleanliness standards

Job Qualifications

Experience working with children and children's events
Retail and/or customer service experience
Excellent people skills
Good communication skills including written, verbal, and nonverbal communication as well as listening skills
Organizational skills
Interpersonal skills
Creative problem-solving skills
Energetic and enthusiastic personality

Job Duties

Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
Engage with clients of all ages by creating an environment of fun and creativity
Demonstrate and instruct party participants in craft projects and perform face painting and other activities
Facilitate and implement party add-ons such as goody bags and balloons to company standards
Communicate events with clients and store team members
Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
Adjust plans and events based on client feedback and needs
Create backup or emergency plans to be executed as needed
Ensure client satisfaction for scheduled events
Uphold the company's cleanliness and safety standards
Set up, break down, and clean before and after each event
Help customers shop, locate products, and provide solutions
Provide fast and friendly checkout experience
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
Educate customers on Voice of Customer survey
Assist with Omni channel processes including BOPIS and Ship From Store
Participate in truck unload, stocking and planogram processes
Complete merchandise recovery and maintenance
Perform Store in Stock Optimization and AD set duties as assigned
Support shrink and safety programs
Adhere to Standard Operating Procedures and Company programs to ensure compliance with laws and requirements
Interact with others in an accepting and respectful manner
Remain positive and respectful in difficult situations
Cross trained in Custom Framing selling and production
Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining restrooms
Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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