Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
Michaels is a leading specialty retailer in North America dedicated to providing customers with an unparalleled creative experience. Established in 1973 and headquartered in Irving, Texas, Michaels operates more than 1,300 stores across the United States and Canada, offering a comprehensive selection of arts, crafts, framing, floral, home décor, and seasonal merchandise. Michaels has built a reputation as the go-to destination for creative enthusiasts of all ages and skill levels, fostering a community centered around artistic expression. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods.... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in retail or customer service
- Experience working with children and children’s events
- Strong communication skills
- Ability to stand for long periods
- Ability to lift heavy boxes and use ladders
- Ability to perform physical tasks including bending, lifting, carrying, reaching, and stretching
- Willingness to work nights, weekends, and early mornings
- Must satisfy federal, state, and local legal employment requirements
Job Qualifications
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with others including guests of all ages and coworkers
- Excellent people skills
- Experience working with children and children’s events
- Good communication skills including written, verbal, nonverbal, and listening skills
- Organizational skills, interpersonal skills, and creative problem-solving skills
- Retail and/or customer service experience
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in the completion of craft projects and perform face painting
- Facilitate and implement party add-ons such as goody bags, balloons, etc. according to company standards
- Communicate events with clients and store team members
- Complete administrative tasks including answering emails, making phone calls, and paperwork
- Adjust plans and events based on client’s feedback and needs
- Create backup or emergency plans as needed
- Ensure client satisfaction for scheduled events
- Uphold cleanliness and safety standards
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on benefits of rewards program and private label credit cards and complete enrollments
- Assist with omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in truck unload, stocking and planogram processes
- Complete merchandise recovery and maintenance
- Perform store in stock optimization (SISO) and AD set duties
- Support shrink and safety programs
- Adhere to standard operating procedures and company programs
- Interact with others respectfully and positively
- Cross-train in custom framing selling and production
- Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining restrooms
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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