Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $30.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is part of The Michaels Companies, Inc., which also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, an exclusive handmade goods marketplace. As a company, Michaels aims to fuel the joy of creativity by providing customers and communities with an extensive selection of high-quality art and craft supplies, framing, floral, and home décor items.
Michaels operate... Show More
Michaels operate... Show More
Job Requirements
- Retail and/or customer service experience required
- Ability to remain standing for long periods
- Ability to move throughout the store
- Ability to lift heavy boxes and access high shelves using ladders
- Ability to bend, lift, carry, reach, and stretch regularly
- Must be able to interact effectively with guests of all ages and co-workers
- Must have good communication skills
- Must handle job stress effectively
- Must maintain company cleanliness and safety standards
- Part-time employment
Job Qualifications
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with guests and co-workers
- Excellent people skills
- Experience working with children and children’s events
- Good communication skills including written, verbal, and nonverbal communication as well as listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Retail and/or customer service experience
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in the completion of craft projects and perform face painting and other activities
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- Adjust plans and events based on client feedback and needs
- Create backup or emergency plans as needed
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on Voice of Customer (VOC) survey
- Assist with omni-channel processes including BOPIS and SFS
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization (SISO) and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and company programs
- Interact with others in a respectful manner and serve as a role model
- Cross trained in custom framing selling and production
- Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining restrooms
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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