Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is the leading creative destination in North America, established in 1973 and headquartered in Irving, Texas. As a prominent arts and crafts retailer, Michaels operates over 1,300 stores across 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. Michaels also owns Artistree, a manufacturer specialized in custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. The company’s core mission is to fuel the joy of creativity by providing customers with the tools, supplies, and inspiration needed for all their creative projects. Michaels prides itself on being a welcoming and inclusive... Show More
Job Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- Must satisfy federal, state, and local legal requirements of the job
- Availability to work nights, weekends, and early mornings
- Ability to perform physical tasks or request reasonable accommodations
- Experience working with children
- Retail or customer service background
Job Qualifications
- Retail or customer service experience required
- Experience working with children and children’s events
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal communication as well as listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with others
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and perform activities like face painting
- Facilitate party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks like answering emails, making phone calls, and completing paperwork
- Adjust plans based on client feedback and create backup plans
- Ensure client satisfaction for scheduled events
- Uphold cleanliness and safety standards before and after events
- Help customers shop and locate products
- Provide fast and friendly checkout
- Engage customers on Rewards program and credit card benefits and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully and promote company values
- Cross trained in Custom Framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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