Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $25.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
Michaels is a leading creative destination in North America, known for fostering the joy of creativity through its extensive network of over 1,300 stores across 49 states and Canada, as well as through its online platforms Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as a household name in arts and crafts supplies, custom framing, and creative event hosting. It also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. The company's mission is centered around making creativity accessible and enjoyable for... Show More
Job Requirements
- High school diploma or equivalent
- Retail and/or customer service experience required
- Ability to remain standing for long periods
- Ability to move throughout the store
- Capability to bend, lift, carry, reach, and stretch regularly
- Ability to lift heavy boxes and access high shelves using ladders or equipment
- Good communication skills
- Strong organizational and interpersonal skills
- Availability to work nights, weekends, and early mornings
- Ability to follow Standard Operating Procedures and company policies
- Must meet federal, state, and local legal employment requirements
Job Qualifications
- Retail or customer service experience
- Experience working with children and children's events
- Excellent people skills
- Strong communication skills including written, verbal, and listening
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with others
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and perform face painting
- Facilitate and implement party add-ons such as goody bags and balloons
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- Adjust plans and events based on client feedback and needs
- Ensure client satisfaction for scheduled events
- Uphold cleanliness and safety standards
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on rewards program and credit card enrollments
- Educate customers on Voice of Customer survey
- Assist with Omni channel processes including BOPIS and Ship From Store
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully with others and promote company values
- Cross-train in custom framing selling and production
- Participate in daily store cleanliness activities including sweeping and dusting
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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