Events coordinator

Boston, MA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $20.00 - $30.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

flexible scheduling

Job Description

Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is renowned for being the best place for all things creative. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated marketplace for handmade goods. Michaels has a strong commitment to fueling the joy of creativity, providing a vast range of art supplies, crafts, framing, and DIY project materials to millions of customers. As a company,... Show More

Job Requirements

Retail and/or customer service experience required
Must have experience working with children and children’s events
Good communication skills including written, verbal, and nonverbal communication as well as listening skills
Energetic and enthusiastic personality
Ability to handle job stress and interact effectively with others including guests of all ages and co-workers
Organizational skills
Interpersonal skills
Creative problem-solving skills

Job Qualifications

Energetic and enthusiastic personality
Ability to handle job stress and interact effectively with others including guests of all ages and co-workers
Excellent people skills
Experience working with children and children’s events
Good communication skills including written, verbal, nonverbal communication and listening skills
Organizational skills
Interpersonal skills
Creative problem-solving skills
Retail and/or customer service experience

Job Duties

Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
Engage with clients of all ages from 4 to 94+ by creating an environment of fun and creativity
Demonstrate and instruct party participants in the completion of craft projects and perform face painting and other activities
Facilitate and implement party add-ons such as goody bags and balloons to company standards
Communicate events with clients and store team members
Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed
Adjust plans and events based on client feedback and needs
Create backup or emergency plans to be executed as needed
Ensure client satisfaction for scheduled events
Uphold the company’s cleanliness and safety standards by setting up, breaking down, and cleaning before and after each event
Help customers shop, locate products, and provide solutions
Provide fast and friendly checkout experience
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
Educate customers on Voice of Customer (VOC) survey
Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Participate in truck un-load, stocking, and planogram (POGs) processes
Complete merchandise recovery and maintenance
Perform Store in Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs
Adhere to Standard Operating Procedures and Company programs for compliance
Interact with others in a positive, respectful manner
Cross trained in Custom Framing selling and production
Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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