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Events coordinator

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $30.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts

Job Description

Michaels is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, with a strong online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels serves as the go-to store for all things creative, offering a wide range of crafting supplies, custom framing, and handmade goods through its subsidiary brands like Artistree and MakerPlace by Michaels. The company has a longstanding reputation for fostering creativity and innovation, providing customers with high-quality products and unique crafting experiences. Michaels values inclusion, creativity, and community, supporting Team Members with robust benefits and... Show More

Job Requirements

  • Ability to remain standing for long periods of time
  • ability to move throughout the store
  • regular bending, lifting, carrying, reaching, and stretching
  • lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • retail and/or customer service experience
  • good communication skills
  • experience working with children and children’s events
  • ability to handle job stress and interact effectively with others, including guests of all ages and co-workers
  • energetic and enthusiastic personality

Job Qualifications

  • Energetic and enthusiastic personality
  • excellent people skills
  • experience working with children and children’s events
  • good communication skills including written, verbal, and nonverbal communication as well as listening skills
  • organizational skills
  • interpersonal skills
  • creative problem-solving skills
  • retail and/or customer service experience required

Job Duties

  • Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
  • engage with clients of all ages by creating an environment of fun and creativity
  • demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities
  • facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards
  • communicate events with clients and store team members
  • complete administrative tasks such as answering emails, making phone calls, and completing paperwork
  • adjust plans and events based on client’s feedback and needs
  • create backup or emergency plans to be executed as needed
  • ensure client satisfaction for scheduled events
  • uphold the company’s cleanliness and safety standards
  • help customers shop, locate products, and provide them with solutions
  • provide fast and friendly check out experience
  • engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
  • educate customer on Voice of Customer (VOC) survey
  • assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • participate in the truck un-load, stocking and planogram (POGs) processes
  • complete merchandise recovery and maintenance
  • perform Store in Stock Optimization (SISO) and AD set duties as assigned
  • support shrink and safety programs
  • adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
  • interact with others in an accepting and respectful manner
  • remain positive and respectful, even in difficult situations
  • promote commitment to the organization’s vision and values
  • project a positive image and serve as a role model for other Team Members
  • cross trained in Custom Framing selling and production
  • participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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