Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
Michaels is the leading creative destination in North America, operating more than 1,300 stores across 49 states and Canada, as well as online through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is known for being the best place for all things creative. It also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated marketplace for handmade goods. With a strong commitment to creativity, community, and customer satisfaction, Michaels fosters an inclusive environment where all team members and customers can innovate and be better together.
At Michaels, ... Show More
At Michaels, ... Show More
Job Requirements
- High school diploma or equivalent
- Retail and/or customer service experience required
- Ability to remain standing for long periods
- Ability to move throughout the store
- Capability to bend, lift, carry, reach and stretch regularly
- Ability to lift heavy boxes and access high shelves safely using ladders or equipment
- Must satisfy federal, state, and local legal requirements for employment
- Ability to handle job stress and maintain respectful and positive interaction with others
Job Qualifications
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with guests of all ages and co-workers
- Excellent people skills
- Experience working with children and children’s events
- Good communication skills including written, verbal, nonverbal communication, and listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Retail and customer service experience
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks including answering emails, making phone calls, and completing paperwork
- Adjust plans and events based on client feedback and needs
- Create backup or emergency plans to be executed as needed
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards including setup and cleanup
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on rewards program and credit card enrollments
- Assist with omnichannel processes including buy online pickup in store and ship from store
- Participate in truck unload, stocking and planogram processes
- Complete merchandise recovery and maintenance
- Perform store in stock optimization and ad set duties
- Support shrink and safety programs
- Adhere to standard operating procedures and company policies
- Interact positively with others including customers and team members
- Cross trained in custom framing selling and production
- Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- Perform other duties as assigned
Job Location
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