Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $24,603.20 - $32,181.80
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Robust team member wellbeing programs
Job Description
Michaels is the leading creative destination in North America, with over 1,300 stores across 49 states and Canada, as well as an extensive online presence through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels specializes in arts and crafts supplies, custom framing, and a variety of creative materials and tools designed to fuel the joy of creativity for customers of all ages and skill levels. Additionally, Michaels owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace, underscoring its comprehensive commitment to supporting creativity in all forms.Show More
Job Requirements
- Experience working with children and children’s events
- retail or customer service experience
- ability to remain standing for long periods
- ability to perform physical tasks including bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and use ladders safely
- good communication skills
- ability to handle stress and interact effectively with diverse groups
- ability to follow Standard Operating Procedures and company policies
- availability to work nights, weekends, and early mornings
- U.S. legal eligibility to work
- willingness to engage in the interactive accommodation process if needed
Job Qualifications
- Energetic and enthusiastic personality
- excellent people skills
- experience working with children and children’s events
- good communication skills including written, verbal, and nonverbal
- strong listening skills
- organizational and interpersonal skills
- creative problem-solving abilities
- retail and/or customer service experience
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and craft classes
- engage clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects and perform face painting
- facilitate party add-ons such as goody bags and balloons according to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails and making phone calls
- adjust plans based on client feedback
- create backup plans for events
- ensure client satisfaction
- uphold cleanliness and safety standards by setting up and breaking down events
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote Rewards program and credit card enrollments
- educate customers on Voice of Customer survey
- assist with omni-channel services including BOPIS and SFS
- participate in truck unloading and stocking
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully with others and serve as a role model
- cross-train in Custom Framing selling and production
- participate in daily store cleanliness activities
Job Location
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