Events Coordinator

Hanover, MD, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $20.00 - $28.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Flexible work schedules

Job Description

Michaels is a leading creative destination in North America, dedicated to fueling the joy of creativity for millions of customers across the United States and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores in 49 states and Canada, including its online platforms Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. With a commitment to inspiring creativity, Michaels offers a wide variety of crafting supplies, framing options, seasonal décor, and arts education, making it a favorite destination for... Show More

Job Requirements

High school diploma or equivalent
Retail or customer service experience required
Experience working with children and children’s events
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Ability to lift heavy boxes and access high shelves by ladder or similar equipment
Must be able to work nights, weekends, and early mornings
Must satisfy federal, state, and local legal requirements of the job
Ability to communicate effectively with clients, co-workers, and management
Must adhere to company policies and procedures
Physical capability to perform essential job functions

Job Qualifications

Energetic and enthusiastic personality
Excellent people skills
Experience working with children and children’s events
Good communication skills including written, verbal, and nonverbal communication as well as listening skills
Organizational skills
Interpersonal skills
Creative problem-solving skills
Retail and/or customer service experience
Ability to handle job stress and interact effectively with others including guests and co-workers
Experience in event coordination or similar roles preferred

Job Duties

Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
Engage with clients of all ages by creating an environment of fun and creativity
Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities
Facilitate and implement party add-ons such as goody bags and balloons to company standards
Communicate events with clients and store team members
Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed
Adjust plans and events based on client’s feedback and needs
Create backup or emergency plans to be executed as needed
Ensure client satisfaction for scheduled events
Uphold the company’s cleanliness and safety standards by setting up, breaking down, and cleaning before and after each event
Help customers shop, locate products, and provide them with solutions
Provide fast and friendly check out experience
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
Educate customer on Voice of Customer (VOC) survey
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Participate in the truck un-load, stocking and planogram (POGs) processes
Complete merchandise recovery and maintenance
Perform Store in Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
Interact with others in an accepting and respectful manner
remain positive and respectful, even in difficult situations
promote commitment to the organization’s vision and values
project a positive image and serve as a role model for other Team Members
Cross trained in Custom Framing selling and production
Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
Perform other duties as assigned

Job Location

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