Events Coordinator

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Salary
Rate:
Range $24,167.90 - $32,824.67
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling

Job Description

Michaels is a leading specialty retailer in the arts and crafts industry, operating over 1,300 stores across the United States and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown to become the premier destination for all things creative. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a unique marketplace dedicated to handmade goods. Michaels prides itself on fueling the joy of creativity for hobbyists, artists, and makers of all skill levels by providing a vast selection of crafting supplies, custom framing services, and creative workshops.

As a cus... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience working with children and children’s events
  • Retail and customer service experience
  • Ability to communicate effectively both verbally and in writing
  • Strong organizational and interpersonal skills
  • Physical ability to remain standing for long periods and perform lifting and reaching tasks
  • Ability to work nights, weekends, and early mornings
  • Must comply with federal, state, and local legal requirements
  • Must adhere to company policies and safety standards

Job Qualifications

  • Experience working with children and children’s events
  • Retail and customer service experience
  • Good communication skills including written, verbal and nonverbal communication
  • Organizational skills and creative problem-solving skills
  • Energetic and enthusiastic personality
  • Ability to handle job stress effectively and interact well with guests and co-workers
  • Excellent people skills

Job Duties

  • Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
  • Engage with clients of all ages by creating an environment of fun and creativity
  • Demonstrate and instruct party participants in the completion of craft projects and activities like face painting
  • Facilitate and implement party add-ons such as goody bags and balloons to company standards
  • Communicate events with clients and store team members
  • Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
  • Adjust plans and events based on client’s feedback and needs
  • Create backup or emergency plans as needed
  • Ensure client satisfaction for scheduled events
  • Uphold the company’s cleanliness and safety standards
  • Help customers shop and locate products
  • Provide fast and friendly checkout experience
  • Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
  • Educate customers on Voice of Customer survey
  • Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
  • Participate in truck unload, stocking and planogram processes
  • Complete merchandise recovery and maintenance
  • Perform Store in Stock Optimization and AD set duties as assigned
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures and Company programs
  • Interact with others in an accepting and respectful manner
  • Cross trained in Custom Framing selling and production
  • Participate in daily store cleanliness activities

Job Location

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