Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
generous employee discounts
Inclusive and supportive work environment
Job Description
The Michaels Companies, Inc. is the largest arts and crafts specialty retailer in North America, with a vibrant presence across more than 1,300 stores located in 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the premier destination for all things creative. This company not only offers a wide range of art supplies, framing services, home décor, and seasonal items but also hosts a variety of events and classes to inspire creativity and engagement among its customers. The company emphasizes fostering an environment where creativity is cultivated, enabling customers to explore their... Show More
Job Requirements
- Ability to remain standing for long periods of time
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- lifting heavy boxes and accessing high shelves by ladder or similar equipment
- must handle job stress and interact effectively with others including guests of all ages and co-workers
- must adhere to company policies and safety standards
- availability to work nights, weekends, and early mornings
- good physical condition to fulfill job duties
- effective communication skills
- must satisfy federal, state, and local legal requirements of the job
Job Qualifications
- Experience working with children and children’s events
- retail and/or customer service experience
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication as well as listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in the completion of craft projects including face painting and other activities
- facilitate and implement party add-ons such as goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed
- adjust plans and events based on client’s feedback and needs
- create backup or emergency plans to be executed as needed
- ensure client satisfaction for scheduled events
- uphold the company’s cleanliness and safety standards by setting up, breaking down, and cleaning before and after each event
- help customers shop, locate products, and provide them with solutions
- provide fast and friendly checkout experience
- engage customers on the benefits of Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on Voice of Customer (VOC) survey
- assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
- interact with others in an accepting and respectful manner
- cross trained in Custom Framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
- perform other duties as assigned
Job Location
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