Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
Flexible Schedule
Job Description
The Lincoln Center and Community Center for Creativity (LC and C4C respectively) are premier cultural venues located in the City of Fort Collins. These centers serve as focal points for community engagement, creativity, and entertainment, offering a wide array of events including performances, exhibits, workshops, and conferences. The City of Fort Collins invests significantly in maintaining world-class facilities that foster a welcoming and inspiring atmosphere for guests, performers, and community members alike. Both centers emphasize exceptional customer service and strive to provide a seamless and enjoyable experience for all patrons. With a commitment to inclusivity and innovation, LC and C4C... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience
- Ability to work evenings, weekends, and holidays
- Strong communication skills
- Ability to handle fast-paced and dynamic work environments
- Basic knowledge of audio/visual equipment
- Physical ability to set up event furniture and equipment
- Willingness to perform clerical duties
- Ability to respond to emergencies
- Reliable and punctual
- Ability to work without direct supervision
Job Qualifications
- High school diploma or equivalent
- Proven experience in customer service or front-line event support roles
- Strong oral and written communication skills
- Ability to handle emergency situations calmly and effectively
- Experience with basic hospitality service preparation
- Familiarity with A/V equipment setup and troubleshooting
- Ability to perform clerical and administrative tasks
- Capability to work flexible shifts including weekends and holidays
- Strong interpersonal skills to engage with a diverse community
- Demonstrated ability to work independently and as part of a team
Job Duties
- Demonstrate overall professionalism in completed work, demeanor, and behavior while effectively displaying strong communication skills (oral and written)
- Staff the Concierge Desk anytime the public is in the building, providing customer service, tending to "Day of Event" needs, and ensuring general security of the facility and grounds
- Act as the primary point of contact in emergency situations
- coordinating with first responders and other venue staff
- During events, record detailed information for billing purposes and update event checklists
- Prepare, set up, and monitor in-house hospitality service for events, which may include coffee, hot tea, and ice water
- Uphold general building readiness and appearance by ensuring proper equipment counts and maintaining appropriate equipment/furniture placement throughout the venue in accordance with fire/safety codes and event layouts
- Remedies or reports deficiencies to supervisor
- Complete projects assigned by Conference Services Coordinator (LC), Events Coordinator (LC), Facility Services Coordinator (LC), Scheduling Coordinator (LC), and Facility & Events Coordinator (C4C)
- Working collectively with your fellow Event Concierge, perform general clerical duties for the Lincoln Center & Center for Creativity Administration Offices including answer/route phone calls, distribute mail, field customer inquiries, and receive incoming packages
- Must have the ability to work a variety of shifts, including weekends, evenings, and holidays
- Demonstrate a strong capability to relate to a diverse set of team members and clients while providing consistent world-class customer service
- As needed, assist the Facility Attendants with the set/strike of rooms according to event reports and maps (tables, chairs, staging, presentation equipment, dance floor, linens, etc.)
- Correctly set, test, and troubleshoot audio/visual equipment, ensuring full functionality and readiness for events
- At the conclusion of an event, strike audio/visual equipment, hospitality, and linens
- ensure floors are free of large spills or trash and as appropriate, strike all lobby spaces
- Perform work without direct supervision in a fast paced, everchanging environment to identify & prioritize daily duties and unexpected challenges
- Anticipate the client's needs, respond promptly, and acknowledge all guests' requests, and triage issues, however busy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter