Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $15.63
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible schedule
Employee assistance program

Job Description

Omaha's Henry Doorly Zoo and Aquarium is a world-renowned zoological park known for its dedication to animal conservation, education, and exceptional guest experiences. As one of the leading zoos in the United States, it features award-winning exhibits and aquariums that showcase a variety of exotic animals and unique ecosystems. Established with a strong commitment to conservation and community engagement, the Zoo and Aquarium attract visitors from across the country and beyond, offering immersive and educational experiences in a safe and welcoming environment.

The Zoo's Events Assistant position is a valuable role within the team responsible for supporting the successful production and execution of a variety of public, private, and internal events. This part-time, regular position involves working up to 24 hours per week, with schedules that vary based on operational needs including nights, weekends, and holidays. With a pay rate of $15.63 per hour, this role is ideal for individuals who thrive in dynamic settings, enjoy working with diverse guest groups, and have a passion for event coordination within a unique zoo environment.

As an Events Assistant, you will be an integral part of a vibrant team focused on creating memorable event experiences that positively represent Omaha's Henry Doorly Zoo and Aquarium. Your role is multifaceted, covering all aspects of event logistics including setup, guest and vendor assistance, equipment management, and guest services. This position requires excellent communication skills and a strong attention to detail to ensure that every event runs smoothly and professionally from start to finish.

You will have the opportunity to work closely with external vendors, escort guests, handle cash transactions, and assist bartending staff in maintaining bar operations during events. The role also demands the ability to troubleshoot and adapt quickly to changing conditions to support a variety of events ranging from small gatherings to large functions hosting thousands of attendees. Working in this position involves frequent walking, standing, and physical activity, including lifting and moving equipment, setting up venues, and maintaining cleanliness throughout event spaces.

This job provides a unique chance to contribute to the Zoo's mission by enhancing visitor experiences through exceptional event execution. You will be expected to exhibit a professional and friendly attitude, work collaboratively with team members, and uphold all Zoo policies and procedures related to event management, food and beverage handling, and safety.

Furthermore, the position encourages personal development with opportunities to gain TIPS certification, deepen knowledge in event operations, and expand customer service expertise. Working at Omaha's Henry Doorly Zoo and Aquarium means being part of a dedicated team that values versatility, flexibility, and positive community engagement, all while operating in one of the most exciting and inspiring environments imaginable.

Job Requirements

  • High school diploma or equivalent
  • minimum age of 19 years old
  • valid state driver's license
  • willingness to obtain TIPS certification within first three months of employment
  • ability to work variable schedules including weekends, holidays, and evenings
  • capacity to walk and stand for extended periods
  • physical ability to lift and move up to 75 pounds using safe methods
  • ability to follow directions and work as part of a team
  • strong customer service skills
  • basic math skills and experience operating computerized cash registers
  • ability to multitask and handle fast-paced environments
  • willingness to work outdoors in varying weather conditions
  • background check and drug test may be required depending on position
  • good driving history

Job Qualifications

  • Valid state driver's license
  • high school diploma or equivalent
  • experience in events is helpful but not required
  • minimum age of 19 years old
  • willing to obtain TIPS certification within first three months of employment

Job Duties

  • Follow Omaha's Henry Doorly Zoo and Aquarium policies and standards
  • serve as a positive representative of Omaha's Henry Doorly Zoo and Aquarium with a professional and friendly attitude to guests
  • handle customer or guest inquiries and provide excellent customer service
  • obtain all necessary event information prior to events including the event information sheet
  • obtain and maintain all necessary equipment and supplies for events
  • set up and tear down tables, chairs, signage, tents, and other event needs
  • assist external vendors with location and logistical needs while escorting them
  • escort guests and vendors using golf carts or other Zoo vehicles
  • maintain cleanliness of the event atmosphere and facilities
  • properly follow food handling and beverage procedures according to Zoo policies and state laws
  • ensure proper set-up, tear down, and storage of equipment and supplies
  • operate cash register, collect payment, and make change
  • manage drink ticket accountability
  • help manage event logistics including venue setup and staffing stations
  • assist bartending staff in setting up bar arrangements and tending inventories
  • monitor guest behavior including underage and over-indulgent drinking
  • be present at events to ensure smooth operations and troubleshoot as necessary
  • follow directions and work well as a team
  • fill in where necessary to fulfill any event duties, including setup and teardown
  • communicate comments, ideas, and concerns with management

Job Criteria

Experience

No experience required


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