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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $20.50
Work Schedule
Standard Hours
Benefits
competitive salary
Annual performance reviews
Health Insurance
Dental Insurance
Vision Insurance
401(k)
company match
employee perks
Childcare discounts
Job Description
Bally's Corporation is a renowned global casino-entertainment company with a strong and expanding omni-channel presence. It owns and operates 15 casinos across 10 states, alongside other entertainment assets including a golf course in New York and a horse racetrack in Colorado. Bally's footprint also extends internationally following the acquisition of Aspers Casino in Newcastle, UK, further diversifying its entertainment offerings. The company also manages Bally's Interactive International, formerly Gamesys Group, a leader in the interactive gaming sector, Bally Bet, a premier sports betting platform, and Bally Casino, a fast-growing iCasino platform. This dynamic mix of physical and digital gaming assets positions Bally's as a leading name in the industry committed to authentic and exciting guest experiences.
The role offered is for an Events & Promotions Associate, primarily tasked with supporting the Special Events & Promotions Manager in facilitating smooth operations of in-house events and promotional activities. This includes giveaways, gift pickups, player events, and acting as ushers during entertainment events when needed, as well as providing assistance within the Motorcoach department. This position is highly interactive and requires a hands-on approach to event management, customer service, and operational support within an energetic and fast-paced casino environment. It presents an excellent opportunity for individuals interested in the gaming and entertainment industry to develop their event coordination skills, customer engagement techniques, and knowledge of casino operations. The job emphasizes customer interaction and event facilitation, ensuring that guests receive outstanding service, promotions are effectively communicated, and events run efficiently. This position requires physical stamina as it involves setting up event space, handling cash occasionally under strict policies, standing for extended periods, and the ability to lift up to 25 pounds. The role demands a professional and positive demeanor, excellent organizational skills, and proficiency with basic computer and casino-related systems. Candidates interested should have a high level of energy, be detail-oriented, and possess strong interpersonal communication abilities. Training is provided and mandatory compliance courses must be completed within 30 days of hire, ensuring employees uphold Bally's high standards of safety, security, and guest service. The company offers competitive salaries with annual performance reviews and a comprehensive benefits package that includes medical, dental, vision coverage, 401(k) with company match, and various employee perks and discounts. As an equal opportunity employer, Bally's values diversity and is committed to fair hiring practices. Overall, this role is foundational within Bally's vibrant, authentic experiences culture, providing a chance to contribute to and grow with a leading name in casino-entertainment.
The role offered is for an Events & Promotions Associate, primarily tasked with supporting the Special Events & Promotions Manager in facilitating smooth operations of in-house events and promotional activities. This includes giveaways, gift pickups, player events, and acting as ushers during entertainment events when needed, as well as providing assistance within the Motorcoach department. This position is highly interactive and requires a hands-on approach to event management, customer service, and operational support within an energetic and fast-paced casino environment. It presents an excellent opportunity for individuals interested in the gaming and entertainment industry to develop their event coordination skills, customer engagement techniques, and knowledge of casino operations. The job emphasizes customer interaction and event facilitation, ensuring that guests receive outstanding service, promotions are effectively communicated, and events run efficiently. This position requires physical stamina as it involves setting up event space, handling cash occasionally under strict policies, standing for extended periods, and the ability to lift up to 25 pounds. The role demands a professional and positive demeanor, excellent organizational skills, and proficiency with basic computer and casino-related systems. Candidates interested should have a high level of energy, be detail-oriented, and possess strong interpersonal communication abilities. Training is provided and mandatory compliance courses must be completed within 30 days of hire, ensuring employees uphold Bally's high standards of safety, security, and guest service. The company offers competitive salaries with annual performance reviews and a comprehensive benefits package that includes medical, dental, vision coverage, 401(k) with company match, and various employee perks and discounts. As an equal opportunity employer, Bally's values diversity and is committed to fair hiring practices. Overall, this role is foundational within Bally's vibrant, authentic experiences culture, providing a chance to contribute to and grow with a leading name in casino-entertainment.
Job Requirements
- High school diploma or equivalent
- basic computer skills
- knowledge of Microsoft applications
- Mississippi Gaming Commission work permit
- organizational skills
- detail oriented
- professional image
- high energy
- interpersonal skills
- communication skills
- understanding of written memos and instructions
- telephone skills
- ability to lift 25 pounds
- ability to stand 4+ hours
- punctuality
- ability to work in fast-paced environment
Job Qualifications
- High school diploma or general education (GED)
- basic computer skills and knowledge of casino computer systems and Microsoft applications
- must have Mississippi Gaming Commission work permit
- excellent organizational skills
- very detail oriented
- project a professional and positive image
- high level of energy
- excellent interpersonal skills
- ability to deal with people with sensitivity, tact, and professionalism
- effective communication skills
- ability to understand written memos, instructions, and regulations
- excellent telephone skills
- ability to lift at least 25 pounds
- able to stand for 4 or more hours
- punctual and able to work in a fast-paced environment
Job Duties
- Facilitate events and promotions through distributing gifts, Xtra Credit, and promotional merchandise
- assists in events through setting up event space, organizing merchandise and decorations, and filling out customer forms
- occasional cash handling following property policies
- assist patrons with requests and provide superior guest service
- educate customers on upcoming promotions and events
- prepare and facilitate decorations for special events and holidays
- uphold the mission statement by creating authentic experiences that rock
- usher duties including scanning tickets and assisting guests with seating
- motorcoach duties including preparing group package incentives, tracking, and payment reconciliation
- promote outstanding guest relations
- market motorcoach packages to tour operators and bus companies
- create player accounts from group manifests
- greet buses and assist players with inquiries
- represent Hard Rock Biloxi positively with guests, co-workers, managers, and vendors
- live by Hard Rock values
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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