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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.90 - $19.70
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible schedules
Job Description
The Michaels Companies Inc. is North America's leading destination for arts and crafts, providing a wide range of creative products and services. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, along with an extensive online presence. The company also owns Artistree, a specialty framing manufacturer, contributing to Michaels’ reputation as the go-to place for all things creative. Michaels is deeply committed to fostering creativity and celebration in communities, offering customers an enriching arts and crafts shopping experience. Known for its vibrant in-store atmosphere and diverse product lines, Michaels supports the... Show More
Job Requirements
- High school diploma or equivalent
- Experience in event coordination or similar role preferred
- Ability to handle physical demands such as standing for long periods, lifting, bending, and reaching
- Strong communication skills
- Ability to work flexible hours including nights, weekends, and early mornings
- Must comply with federal, state, and local legal requirements
- Ability to maintain cleanliness and safety standards
- Ability to work in a public retail environment
- Must be able to assist with physical retail tasks such as stocking and unloading trucks
- Ability to work collaboratively and respectfully with others
- Must be able to perform multiple tasks simultaneously
- Capable of adjusting event plans based on client needs
- Must be willing to engage in continued learning and cross training
- Must be able to support shrink and safety programs
Job Qualifications
- Energetic and enthusiastic personality
- Experience working with children and children’s events
- Excellent people skills
- Good communication skills including written, verbal, nonverbal communication and listening
- Organizational and interpersonal skills
- Creative problem-solving skills
- Retail and/or customer service experience
- Ability to engage and interact effectively with people of all ages
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative atmosphere
- Demonstrate and instruct craft projects, perform face painting and activities
- Facilitate party add-ons such as goody bags and balloons
- Communicate event details with clients and store team
- Complete administrative tasks including answering emails and paperwork
- Adjust plans based on client feedback and create emergency plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote rewards programs and process enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unload, stocking, and merchandising duties
- Support shrink and safety programs
- Follow company policies and standards
- Project a positive and respectful image
- Cross train in custom framing selling and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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