Events and Operations Coordinator

Worcester Polytechnic Institute (WPI) is a renowned private research university located in Worcester, Massachusetts. Known for its project-based learning approach, WPI emphasizes hands-on experiences and real-world challenges, preparing students to become leaders and innovators in their respective fields. The university fosters a collaborative environment where students, faculty, and staff work together to solve complex problems and drive technological advancement. WPI is committed to diversity, inclusion, and creating a supportive campus community that values creativity, innovation, and high performance.

The Events and Operations Coordinator position at WPI is integral to supporting the dynamic campus community by managing and coordinating a wide variety of student and university events. Reporting to the Director of University Events and Chief Commencement Officer, this full-time role offers an hourly wage ranging from $21.25 to $24.56, depending on experience, with a standard 37.5-hour workweek. The position is classified as non-exempt under the Fair Labor Standards Act (FLSA).

This role requires a detail-oriented and organized individual who will play a crucial part in facilitating event planning and execution for student organizations, as well as providing essential operational support within the Conference and Event Services Office. Responsibilities include managing event requests, ensuring compliance with university policies, coordinating with various departments such as Facilities, Campus Police, Catering, Athletics, and Residential Services, and utilizing the university's event management software, 25Live, to streamline scheduling processes. The coordinator will act as a project manager for events, handling logistics such as card access, parking permits, wireless passes, and IT support, while also serving as an on-site resource during events to guarantee successful outcomes.

Beyond event coordination, the position involves administrative duties including managing incoming correspondence, processing purchasing requests, assisting with securing city permits, onboarding student workers, and maintaining office policies and communications. The role requires strong interpersonal skills to work effectively with students, colleagues, and external partners. Additionally, the coordinator will support the Director of University Events by participating in committee meetings, data gathering, and playing an active role in Commencement planning and exercises. The position occasionally requires physical activity such as standing, walking, and lifting up to 50 pounds during on-site event support and involves minimal travel (1-3 times per year).

WPI is an equal opportunity employer that values a diverse workforce and is committed to fostering a campus free of discrimination and harassment. The ideal candidate will bring experience in event planning or office administrative roles, proficiency with technology and software tools, and the ability to think critically and communicate effectively. This role offers a unique opportunity to contribute to a vibrant university community by ensuring that events run smoothly and efficiently while supporting the operational needs of the department.