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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible working hours
Job Description
Hello! Destination Management is a nationally recognized leader in the destination management industry, operating over 13 offices nationwide and employing more than 250 team members. As an award-winning company with over 57 industry accolades, Hello! Destination Management prides itself on excellence, creativity, and a commitment to delivering exceptional experiences for all clients. Serving a diverse client base, the company is distinguished by its collaborative culture, innovative event planning, expert logistics coordination, and passion for turning visions into reality. The team includes collaborators, event planners, logistics experts, innovators, and creators who work with dedication to ensure every event exceeds expectations. With... Show More
Job Requirements
- Valid driver’s license with a safe driving record
- Ability to travel as required by client programs
- Ability to operate standard office equipment
- Ability to work in a fast-paced, dynamic environment
- Strong time management skills
- Must be able to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Bachelor’s degree preferred
- Prior experience in account management or event planning
- Strong organizational skills
- Effective communication skills both verbal and written
- Proficiency in Microsoft Excel and Word
- Ability to work independently and as part of a team
- Proactive problem-solving skills
- Ability to manage multiple complex projects simultaneously
Job Duties
- Attend site visits with the Account Executive and Program Design Associate
- Attend client meetings or conference calls
- Pre-book transportation and field staff
- Communicate with clients to confirm needs based on contracts
- Communicate with hotel contacts and vendors to confirm contracts
- Conduct site visits with or without clients and vendors
- Breakout arrival and departure manifests
- Book transportation and order field staff
- Order necessary merchandise or supplies
- Generate program recaps and distribute to clients, hotels, and internal contacts
- Generate staff instructions and paperwork
- Assist clients with additional program items
- Generate service agreement addendums
- Attend client and hotel pre-cons
- Meet with clients to review programs
- Manage and be on-site for themed events, transportation, tours, teambuilding, off-property events
- Update manifests, transportation needs, and field staff requests
- Update XE costing sheets and reconcile vendor invoices
- Create preliminary invoice and organize files for billing
- Review final invoice with billing and review P&L
- Follow up with clients regarding final invoice and evaluation
- Lead by example and exercise discretion and independent judgement
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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