Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $60,000.00
Benefits
employee stock ownership
Annual bonus
401(k) Plan
Paid Time Off
Flexible work hours
Medical insurance
Dental Insurance
Vision Insurance
Aflac Supplemental Insurance
Job Description
Spotlight Events, Inc. is a prominent employee-owned (ESOP) and purpose-driven organization headquartered in Eagle, Idaho. With nearly thirty years of experience, this company is a recognized leader in the competitive dance industry, producing about 90 events annually across more than 30 states and over 50 cities. Spotlight Events, Inc. owns and operates renowned brands such as Spotlight Dance Cup and LEAP National Dance Competition, which have consistently set industry standards and have become the go-to platforms for young adult dancers and performing artists nationwide. The company’s mission is to inspire and celebrate young adults through the arts, emphasizing a deep... Show More
Job Requirements
- Associate's or bachelor's degree in IT, computer science, or related field preferred
- 1-3 years IT support or helpdesk experience
- Basic understanding of networking and AV equipment
- Strong troubleshooting and customer service skills
- Comfortable with travel and extended work hours
- Ability to lift 50 pounds and work in various environments
- Willingness to share accommodations during event travel
- Experience in live events or production environments preferred
Job Qualifications
- 1-3 years IT support or helpdesk experience in Windows/macOS environments
- Basic understanding of networking, AV equipment, and event technology systems
- Strong customer service skills and ability to troubleshoot calmly under pressure
- Comfortable traveling and working extended hours during peak event season
- High attention to detail, organizational skills, and a proactive problem-solving mindset
- Experience in live events, performing arts, or production environments is a plus
- Associate's or bachelor's degree in IT, computer science, or related field preferred
- Relevant certifications such as CompTIA A+ or Network+ are advantageous but not required
- Prior event production or AV technical experience is strongly preferred
Job Duties
- Provide first-level helpdesk support for hardware, software, and network issues
- Manage user accounts, permissions, email, and device setup
- Oversee IT inventory, asset tracking, and vendor coordination
- Perform routine maintenance including patching, backups, and system updates
- Support staff onboarding and offboarding with technology setup
- Set up and maintain all event technology including stage, audio, video, lighting, and computer systems
- Ensure seamless integration of AV, networking, and POS systems between touring and venue infrastructure
- Perform live troubleshooting for technical issues during events
- Manage and operate digital video capture, live streaming equipment, and critique video systems including audits and backups
- Support load-in/load-out activities including truck loading/unloading, staging, and production tasks
- Provide front-table computer support for judging/scoring systems and cellular-based Wi-Fi networks
- Troubleshoot networking issues including cradle point systems and bandwidth management
- Maintain familiarity with video software, media systems, and Microsoft Windows/Office environments
- Occasionally fill in for announcer or video specialist roles during events as scheduled
Job Location
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