Event Technology Project Manager - Creative Group
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Dental Insurance
Health Insurance
Retirement Plan
Vision Insurance
Job Description
Direct Travel/ATPI is a globally recognized Travel Management Company (TMC) that stands out for its innovative technology solutions and dedicated team. The company is among the fastest growing TMCs worldwide and prides itself on delivering exceptional value through superior service, progressive technologies, and substantial cost savings to its clients. With an extensive global presence and being consistently ranked on Travel Weekly's Power List, Direct Travel/ATPI fosters a work culture deeply rooted in integrity, ownership, grit, heart, courage, and curiosity.
The Event Technology Project Manager role at Creative Group, a division within Direct Travel/ATPI, is a dynamic hybrid position based in Schaumburg, IL. Creative Group specializes in designing global programs and experiences aimed at rewarding excellence and inspiring people to maximize their potential. Known for its full-service performance improvement offerings, Creative Group's expertise encompasses meetings and events, group incentive travel, employee engagement and recognition, sales incentives, and channel loyalty programs, primarily servicing a clientele of Fortune 500 companies across diverse industries.
This role demands a highly analytical, detail-oriented individual responsible for managing various event and technology projects with precision. The Project Manager will play a pivotal role in building registration websites using platforms such as CreativeEDGE, Cvent, and the Performance Solution Platform, while also handling related aspects of Cvent. The position involves developing mobile applications using EventAPP, Cvent's Hub App, and EventMobi, supporting technology on-site during events, and training team members on platform usage. Additionally, the Project Manager will manage builds in supplementary platforms like 6Connex for virtual environments, Survey Monkey for surveys, and other client-approved technology platforms.
A core component of the role is managing client relationships with professionalism and expertise, participating in planning calls, understanding client needs, and offering knowledgeable recommendations to enhance technology solutions. The Project Manager supports the internal Program Specialists and Registration Managers by providing troubleshooting assistance and ensuring seamless technology integration. On-site support is occasionally required, particularly for complex events or training sessions, showcasing the company's flexible approach to meeting client needs.
The position embodies Creative Group's cultural values, emphasizing a "no excuse" mentality that encourages ownership, problem-solving, resilience, and genuine care for clients and colleagues. The chosen candidate must demonstrate excellent interpersonal skills, autonomy, flexibility, and strong communication capabilities, ensuring all projects meet deadlines and quality standards. This role offers the opportunity to work in a collaborative team environment that values innovation, growth, and the creation of meaningful experiences.
Direct Travel/ATPI provides a comprehensive Total Rewards Package that includes medical, dental, and vision benefits, retirement plans, wellness initiatives, rewards and recognition programs, sustainability efforts, diversity, equity & inclusion initiatives, and mental health support. This role not only offers a career path in the travel and event technology industry but also a chance to contribute to a company committed to radical care and inspiring people to thrive. Candidates eager to embark on a rewarding career journey with Direct Travel/ATPI are encouraged to apply and join an employer that values diversity, inclusion, and equal opportunity for all.
The Event Technology Project Manager role at Creative Group, a division within Direct Travel/ATPI, is a dynamic hybrid position based in Schaumburg, IL. Creative Group specializes in designing global programs and experiences aimed at rewarding excellence and inspiring people to maximize their potential. Known for its full-service performance improvement offerings, Creative Group's expertise encompasses meetings and events, group incentive travel, employee engagement and recognition, sales incentives, and channel loyalty programs, primarily servicing a clientele of Fortune 500 companies across diverse industries.
This role demands a highly analytical, detail-oriented individual responsible for managing various event and technology projects with precision. The Project Manager will play a pivotal role in building registration websites using platforms such as CreativeEDGE, Cvent, and the Performance Solution Platform, while also handling related aspects of Cvent. The position involves developing mobile applications using EventAPP, Cvent's Hub App, and EventMobi, supporting technology on-site during events, and training team members on platform usage. Additionally, the Project Manager will manage builds in supplementary platforms like 6Connex for virtual environments, Survey Monkey for surveys, and other client-approved technology platforms.
A core component of the role is managing client relationships with professionalism and expertise, participating in planning calls, understanding client needs, and offering knowledgeable recommendations to enhance technology solutions. The Project Manager supports the internal Program Specialists and Registration Managers by providing troubleshooting assistance and ensuring seamless technology integration. On-site support is occasionally required, particularly for complex events or training sessions, showcasing the company's flexible approach to meeting client needs.
The position embodies Creative Group's cultural values, emphasizing a "no excuse" mentality that encourages ownership, problem-solving, resilience, and genuine care for clients and colleagues. The chosen candidate must demonstrate excellent interpersonal skills, autonomy, flexibility, and strong communication capabilities, ensuring all projects meet deadlines and quality standards. This role offers the opportunity to work in a collaborative team environment that values innovation, growth, and the creation of meaningful experiences.
Direct Travel/ATPI provides a comprehensive Total Rewards Package that includes medical, dental, and vision benefits, retirement plans, wellness initiatives, rewards and recognition programs, sustainability efforts, diversity, equity & inclusion initiatives, and mental health support. This role not only offers a career path in the travel and event technology industry but also a chance to contribute to a company committed to radical care and inspiring people to thrive. Candidates eager to embark on a rewarding career journey with Direct Travel/ATPI are encouraged to apply and join an employer that values diversity, inclusion, and equal opportunity for all.
Job Requirements
- Bachelor's degree or a combination of education and experience is required
- 1-2 years of experience in service, hospitality or event industry is preferred
- Cvent experience is preferred
- Proficiency in Microsoft Office products, especially Excel
- Some experience with HTML or DHTML is preferred
- Models behavior that reflects our organization's vision and core beliefs
- Must possess excellent interpersonal skills to work cross-functionally and develop strong internal and external client relationships
- Must have analytical and detail orientation skills to create registration websites and develop mobile apps
- Models a positive, solution-based approach
- Must be able to work autonomously and thrive in a team environment
- Must possess strong verbal and written communication skills to convey thoughts and write professional emails
- Must be organized to manage multiple projects and tasks simultaneously, meet deadlines, and prioritize
- Must take initiative and be resourceful
- Must be an active and discerning listener
- Must maintain client confidentiality
Job Qualifications
- Bachelor's degree or a combination of education and experience
- 1-2 years of experience in service, hospitality, or event industry preferred
- Experience with Cvent preferred
- Proficiency in Microsoft Office, especially Excel
- Some experience with HTML or DHTML preferred
- Strong verbal and written communication skills
- Ability to work autonomously and in team settings
- Excellent interpersonal skills
Job Duties
- Owns the technical component of the program by anticipating client needs and building rapport
- Participates in client planning calls and manages client expectations
- Builds event-related registration websites using CreativeEDGE, Cvent, and the Performance Solution Platform
- Develops mobile applications in EventAPP, Cvent's Hub App, and EventMobi
- Provides technology support on-site during events
- Trains end-users on platforms and new features
- Supports virtual environment builds in 6Connex and survey tools like Survey Monkey
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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