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Event Technician, Audio Visual - (Part Time Casual) - Houston
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.64 - $20.33
Work Schedule
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Disability insurance
Employee wellness programs
Retirement Plan
Career development opportunities
Job Description
Encore is a leading global provider of event technology and audiovisual services, specializing in delivering innovative and reliable technical support for events within the hospitality industry. As a company that partners with hotels, convention centers, and event venues, Encore plays an integral role in creating immersive event experiences by offering cutting-edge audiovisual systems and exceptional customer service. The company’s dedication to quality and innovation has made it a preferred choice for clients looking to host seamless and impactful events. With a culture focused on inclusivity, diversity, and collaboration, Encore offers employees opportunities to grow and thrive in a dynamic work... Show More
Job Requirements
- High school diploma
- Completion of all required training and certifications as per Encore standards
- 1 year of customer service or hospitality experience preferred
- 1 year of audiovisual experience or similar preferred
- Valid driver's license if operating company vehicles
- Ability to lift 50 lbs
- Meet additional DOT requirements if applicable
Job Qualifications
- High school diploma required
- Associate's degree preferred
- Completion of Encore Global Learning Training Program for internal applicants
- Validation of required training and certifications for external applicants within one year
- At least 1 year of customer service or hospitality experience preferred
- At least 1 year of audiovisual experience or equivalent in an educational environment preferred
- Valid driver's license for those operating company vehicles
- Ability to lift 50 lbs
Job Duties
- Ensure flawless event execution through accurate and timely setup, operation, and breakdown of audiovisual equipment
- Strive to exceed internal and external customer expectations
- Maintain positive client relationships with effective communication
- Meet with guests onsite to verify equipment setup and functionality
- Monitor events and check in with customers during the event
- Demonstrate basic troubleshooting and problem-solving skills with equipment and software
- Follow company processes, complete systems entry and paperwork accurately
- Use equipment sheets to determine scheduled setup and strike
- Interact with staff and vendors for equipment needs
- Utilize floor up-selling techniques to increase revenue
- Work with clients to finalize invoices
- Complete order entries in Navigator as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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