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Event Technical Specialist, Lighting & Projection – Chicago, IL
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $25.19 - $32.75
Work Schedule
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Encore is a leading global provider of event experiences specializing in delivering high-quality audiovisual and production services at hospitality venues such as hotels and convention centers. With their extensive expertise in technology and event management, Encore supports a diverse range of events from corporate meetings to large scale conferences and entertainment productions. The company is recognized for its commitment to client satisfaction, innovation in event technology, and fostering a dynamic and inclusive work environment for employees. Their technical teams are pivotal in transforming venues into seamlessly executed event spaces with state-of-the-art audiovisual setups and operations. Encore operates with a global... Show More
Job Requirements
- Bachelor’s degree preferred
- Three plus years of event technology experience with specialty in audio, lighting, projection, or video
- Three to four years of customer service or hospitality experience preferred
- Completion of all required training and certifications within 60 days for external applicants
- Compliance with Encore’s Global Learning Training Program for internal applicants
- Professional and effective interaction with diverse workforce and senior management
- Strong customer, client, and coworker interface abilities
- Valid driver’s license if operating company vehicles
- Ability to lift 50 lbs
Job Qualifications
- Bachelor’s degree preferred
- Minimum three years of event technology experience specializing in audio, lighting, projection, or video
- Three to four years of customer service or hospitality experience preferred
- Ability to complete required training and certifications within 60 days of start
- Professional interaction skills with diverse workforce and senior management
- Strong customer and coworker relationship skills
- Valid driver’s license for roles requiring operation of company vehicles
- Ability to lift 50 lbs
Job Duties
- Ensures flawless event execution through setup, operation, and breakdown of advanced audiovisual equipment
- Troubleshoots and resolves technical issues promptly
- Adheres to company security and safety standards
- Secures equipment from theft and damage during use
- Provides excellent customer service and maintains positive client relationships
- Collaborates with team members pre-event and during event to optimize solutions
- Mentors and coaches technical and sales staff to develop skills
- Supervises and directs technicians during events
- Assists with equipment storage, inventory, transportation, and maintenance
- Performs forecasting of equipment needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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