Event Staff, South Florida

Miami, FL, USA|Travel, Onsite

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $35.00
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Work Schedule

Standard Hours
Flexible
On-call

Job Description

Cohera is a distinguished company renowned for its expertise in providing exceptional event staffing services primarily within the hospitality industry. With a commitment to excellence and client satisfaction, Cohera operates by supplying skilled event staff who play a crucial role in managing and facilitating various events, ensuring seamless guest experiences. The company emphasizes integrity, professionalism, and meticulous attention to detail, creating a firm foundation for its reputation as a reliable event staffing provider. Employing a blend of technology and personalized service, Cohera supports event partners and clients with knowledgeable and responsive personnel capable of adapting to a variety of event settings, locales, and client expectations.

The Event Staff role at Cohera is central to delivering high-quality service during events, encompassing a range of responsibilities designed to support both the client’s objectives and the smooth operation of the event itself. This role requires a professional, friendly, and attentive demeanor, with a focus on dignity and respect in all interactions. Event Staff are expected to have a thorough knowledge of their assigned shifts, adhere strictly to event protocols, and engage in ongoing training to maintain and enhance their skills. Punctuality, preparedness, and a uniform appearance are key elements, ensuring that each staff member presents a consistent and professional image.

Staff members must arrive equipped with all necessary materials, including schedules, communication devices, and personal essentials to sustain their energy throughout their shift. The role demands reliability in transportation, as staff may need to travel within their city for various assignments, managing initial travel costs within an established reimbursement framework. Communication is particularly critical, as staff must document guest counts, coordinate with drivers, and relay important event updates to management. Beyond routine tasks, Event Staff are encouraged to support their colleagues, anticipate client needs proactively, and adapt quickly to challenges, thereby contributing to a positive and memorable experience for all participants.

Cohera also emphasizes the importance of teamwork, innovation, and integrity, requesting that each employee be a self-starter who can effectively handle a fast-paced environment. Employees are expected to contribute creatively to service improvements and problem-solving efforts while maintaining a strong client focus. The use of modern tools, such as the Dayforce mobile app for timekeeping and expense management, underscores the company's integration of technology into everyday operations. This role requires individuals with a customer-first mindset, a willingness to go the extra mile, and the ability to handle the physical demands often encountered in event settings.

This position involves recurring work with moderate discretion, demanding accuracy and adherence to policies that affect overall unit performance. While staff members operate with a degree of independence, supervision is present to ensure quality and consistency. The work environment is dynamic, occasionally requiring overtime and the flexibility to adapt to changing event circumstances. Overall, the Event Staff role at Cohera offers an opportunity to work in a vibrant, team-oriented atmosphere within the hospitality industry, fostering professional growth and a rewarding career path.

Job Requirements

  • Minimum of one year work experience in hospitality industry
  • Familiarity with local hotels, tourist areas, attractions, and airport
  • Punctuality and reliability
  • Ability to work in fast-paced environments
  • Strong communication and interpersonal skills
  • Ability to use technology including smart phones, tablets, and the Dayforce app
  • Reliable transportation to travel throughout resident city
  • Ability to lift or move up to 30 pounds occasionally
  • Willingness to work overtime when required

Job Qualifications

  • Minimum of one year work experience in hospitality industry
  • Be familiar with your area’s hotels, tourist areas, attractions, and airport
  • "Can do" attitude with strong people and communication skills
  • Knowledgeable with technology such as smart phones, tablets, computers, printers
  • Able to respond quickly to Dayforce app push notifications
  • Comfortable navigating the Dayforce mobile app to manage timekeeping and expense submissions, ensuring all entries are accurate and submitted by the required deadlines

Job Duties

  • Be friendly, professional, attentive and always treat others with dignity and respect
  • Know all details of the Event Staff Agreement including reimbursable, code of conduct, scheduling, communications
  • Attend required annual in person and online training classes, complete by due date
  • Be thoroughly familiar with the details of your assigned shift and follow direction given by your Event Manager
  • Have reliable transportation to be able to travel throughout your resident city, expect to cover the first 25 miles on your own, the balance can be submitted for reimbursement
  • Be punctual and arrive prepared for your shift when scheduled
  • Print Schedule of Services, group sign and/or the program manifest
  • Bring a clear clipboard, counter/clicker, fully charged smart phone, phone charger, water, snacks, and meals
  • Arrive in uniform, if a uniform has not yet been provided, wear an all-black short-sleeved shirt and black pants
  • Keep records of guest counts, driver details, and any pertinent event information, communicate any updates, changes, or challenges to your Event Manager
  • Perform duties as per the Schedule of Services which will be emailed prior to the event
  • Assist and support your fellow Event Staff
  • When interacting with clients, hotel partners and vendors be attentive, patient, and professional
  • Be proactive in anticipating clients’ needs and in taking steps to ensure an exceptional program and experience
  • Be reactive to issues that may arise during the program
  • Maintain a good, general-working knowledge of local destinations in your city/event location (i.e.: fun facts, historical events)
  • Using the Dayforce mobile app, clock in and out at the start and end of each shift, confirm recorded hours, and submit all expenses in alignment with the payroll calendar

Job Criteria

Experience

Mid Level (3-7 years)


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