Event Staff - Lansing Center

Legends Global is the premier partner to the world's greatest live events, venues, and brands. This company excels in delivering a fully integrated solution of premium services that ensures its partners remain front and center through a white-label approach, which blends seamlessly into the event experience. With a network encompassing 450 venues worldwide, Legends Global hosts approximately 20,000 events annually, entertaining over 165 million guests each year. Their expertise spans multiple facets of live events and venues, including feasibility studies and consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking. This extensive operational breadth and global reach make Legends Global a leader in the live event industry.

The organizational culture at Legends Global emphasizes respect, ambitious thinking, collaboration, and bold action. They are strongly committed to building an inclusive workplace that allows everyone to be authentic, make a meaningful impact, and grow their careers. The company promotes a winning culture where teamwork is paramount, believing that every achievement is earned collectively. They invite individuals who thrive on challenge and desire to be part of a united and highly motivated team to join their workforce.

The role of Event Staff within Legends Global's Sales & Services department is an on-call, non-exempt position that reports to the Event Manager or Event & Box Office Coordinator. This position is critical in supporting live events by ensuring smooth admission processes and excellent guest service. Event Staff members are responsible for verifying the authenticity of admission tickets, passes, or credentials, using both manual and computerized methods such as ticket scanners and turnstiles. They must accurately collect and account for tickets and passes, handle cash and credit card transactions with precision, and provide courteous and effective communication to guests regarding event specifics, facilities, and local information.

Beyond ticket verification, Event Staff duties may include working as coat check attendants, managing the sale and distribution of parking passes, and maintaining a safe and orderly environment at the venue. The role demands professionalism, accurate cash handling skills, attention to detail, and adherence to company procedures and dress codes. This position also requires a strong customer service orientation, the ability to enforce event access policies tactfully, and a proactive mindset in observing and reporting facility conditions to enhance event operations.

Physical demands for this role include standing or sitting for extended periods, the ability to lift or move objects up to 10 pounds, and working under various weather conditions when events are held outdoors. Candidates must possess a high school diploma or equivalent, be at least 18 years old, and hold a valid Michigan Driver’s License or identification card. Strong communication skills, basic math and computer literacy, and a cooperative, professional attitude are essential. This position is an excellent opportunity for those looking to gain valuable experience in the fast-paced world of live event management while contributing to memorable guest experiences in one of the largest event service companies globally.