Event Staff

Stockton, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $16.75

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

competitive pay

flexible schedule

Employee Discounts

Paid training

Opportunities for advancement

Job Description

ASM Global is a world leader in the management of publicly owned assembly facilities, including stadiums, arenas, convention centers, and performing arts venues. The company's mission is to provide exceptional and innovative venue management services that benefit their clients, partners, and the communities they serve. ASM Global manages some of the most iconic venues across the globe, delivering world-class experiences by combining industry expertise with a commitment to safety, security, and guest satisfaction. One of the notable venues managed by ASM Global is the Adventist Health Arena, a prominent facility that hosts a wide variety of entertainment, sports, and community... Show More

Job Requirements

High school diploma or G.E.D.
strong customer service skills
knowledge of ticketing and seating procedures
good written and verbal communication skills
ability to work independently
ability to handle difficult situations calmly and professionally
available to work variable hours including nights and weekends

Job Qualifications

Must have high school diploma or G.E.D.
strong customer and guest services skills
knowledge of ticketing and seating procedures
good written and verbal communication skills
ability to work independently with little supervision
ability to handle difficult or emotional situations with the public and guests calmly and professionally
must be available to work variable hours including nights and weekends

Job Duties

Verifies ticket location, event dates and times
seats guests in proper location
resolve any seating problems
provides emergency and accident assistance when needed
provides primary face-to-face contact with guests
helps to resolve ticketing or seating problems or complaints that occur
act as an usher, tour guide, ticket taker, concierge, or in any other related area when assigned
maintains a professional image and generates positive public relations
stands or sits alertly at established points of entry and actively assists guests
maintains flow of foot traffic and directs guests to seating locations, restrooms, and concession stands
ensures all items found on the premises are turned in to the Guest Relations Office promptly
maintains proper care of uniform and any equipment or supplies issued
assists and supports the work of other Guest Relations Staff as needed
other duties may be assigned

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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