Event Staff

ASM Global is a premier venue management company known for delivering world-class entertainment and experiences to diverse audiences. In El Paso, ASM Global manages a variety of prominent venues including the El Paso Convention and Performing Arts Center, the El Paso Convention and Visitors Bureau, the Union Plaza Transit Terminal, the Glory Road Transfer Center, the historic Plaza Theatre, McKelligon Canyon Amphitheatre, and the McKelligon Canyon Pavilion. These facilities host a wide array of events ranging from performing arts, conferences, and community celebrations to large-scale shows and special gatherings. ASM Global is recognized for its commitment to safety, excellent customer service, and efficient venue operations, making it a leader in the industry. The organization is dedicated to creating memorable event experiences while maintaining high standards of venue care and guest satisfaction.

The role of Event Staff within ASM Global involves performing various tasks essential to the smooth operation of scheduled events at these venues under the supervision of Destination El Paso management. This position plays a crucial part in enhancing the overall customer experience by assisting patrons, maintaining safety measures, and supporting the event setup and breakdown processes. Event Staff members are adaptable team players who engage in multiple responsibilities including ticket taking, ushering, assisting with crowd control, and responding to emergencies or unusual situations such as storms or disturbances. They are trained to provide exceptional customer service to diverse audiences, ensuring all guests, including those requiring special accommodations like wheelchair access, have a positive and accessible event experience.

Successful candidates in this position will be expected to communicate effectively, follow established ASM Global procedures and policies, and actively participate in the preparation and execution of events. Tasks include directing patrons to amenities, managing merchandise sales when required, and resolving conflicts quickly and professionally. Staffing flexibility is key as team members may rotate through different roles or fill in for colleagues as needed throughout an event. The role requires standing, walking, or sitting for extended periods and involves both indoor and outdoor work environments with varying schedules including irregular hours.

In addition to serving patrons during events, Event Staff will assist with logistical aspects such as last-minute set-ups, distributing programs or promotional items, and searching for lost articles or missing individuals. Safety is a top priority; employees are trained to handle high-pressure situations calmly and to assist during emergencies. Reliable transportation and punctuality are essential due to the dynamic nature of event scheduling.

Overall, this role offers an excellent opportunity for individuals seeking hands-on experience in event management and customer service within a well-established global entertainment company. ASM Global encourages a collaborative work environment that promotes growth, respect, and inclusivity within the workplace. Applicants interested in making a positive impact in the events industry and enhancing audience experiences are invited to apply and join the diverse and dedicated team at ASM Global in El Paso.