Event Staff

Mountain Health Arena is a prominent venue located in Huntington, WV, specializing in hosting a diverse range of events, including concerts, sporting events, conventions, and community gatherings. Operated by ASM Global, one of the leading venue management companies worldwide, the arena is dedicated to providing exceptional service and memorable experiences to guests and event organizers alike. The arena's strategic location combined with its modern facilities makes it a key destination for entertainment and business events in the region. ASM Global prides itself on fostering an inclusive and dynamic work environment that values diversity and equal opportunity. As part of its commitment to excellence, the organization encourages applications from individuals of all backgrounds, including women, minorities, individuals with disabilities, and protected veterans.

The Event Staff position at Mountain Health Arena is a part-time role within the Events Department that plays a crucial role in the seamless execution of scheduled events at both the arena and the connected convention center. Reporting directly to the Event Manager, this role involves a wide range of duties that ensure the smooth operation of events and enhance the overall guest experience. The position requires flexibility as it involves working extended or irregular hours, including nights, weekends, and holidays.

As an Event Staff member, you will assist in various capacities, including coordinating with the Event Manager to meet specific event needs, serving as a ticket taker or usher, and helping patrons find their seats while providing special accommodations for those with accessibility requirements or special needs. Your responsibilities also extend to supporting last-minute event preparations such as setup, decorating, and locating materials. In some cases, you may assist with concessions or hospitality services to ensure guests have a pleasant experience.

This role demands outstanding customer service skills, effective communication, and problem-solving abilities. The ability to work both independently and collaboratively within a team setting, while exercising sound judgment and initiative, is essential. Candidates must demonstrate flexibility and adaptability to respond to changing situations during events. Educationally, a high school diploma or GED is required, accompanied by one to two years of related experience or training, or an equivalent combination of education and experience.

Employing a proactive approach and attention to detail, the Event Staff member contributes significantly to the successful delivery of events, supporting the venue's reputation for excellence and high standards. Those passionate about providing top-quality event service and creating inclusive, enjoyable experiences for all patrons will find this opportunity fulfilling and rewarding.