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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $70,304.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
vacation
Paid holidays
401(k) matching
Aflac supplemental
Team member discounts
Job Description
Appellation Lodi - Wine & Roses Resort and Spa is a premier hotel located in the heart of Northern California's wine country, specifically in Lodi, California. This resort is part of the innovative Appellation hotel collection, which is inspired by the local culture, community, and craftsmanship of its destinations. Appellation is not just another hotel company; it is a brand born from the elegant merger of culinary and hospitality worlds. The brand was developed by visionary co-founders Charlie Palmer, one of America's most renowned and award-winning chefs, recognized for pioneering the American hotel-restaurant model, and Christopher Hunsberger, a seasoned hospitality... Show More
Job Requirements
- Minimum 1 year of wedding event planning, hospitality, catering, banquet, or related experience required
- Excellent written and verbal communication skills
- Highly organized, energetic, resourceful, and a creative problem solver
- Strong ability to multitask and adapt in a fast-paced environment
- Exceptional interpersonal and customer service skills
- Outstanding attention to detail
- Solution-driven team player with a positive attitude
- Sales-oriented and self-motivated to achieve revenue goals
- Ability to work independently and exercise sound judgment with minimal supervision
- Professional demeanor with a passion for hospitality and guest experiences
- Must be able to perform the essential functions of the job with or without reasonable accommodations
Job Qualifications
- Minimum 1 year of wedding event planning, hospitality, catering, banquet, or related experience
- Excellent written and verbal communication skills
- Highly organized, energetic, resourceful, and a creative problem solver
- Strong ability to multitask and adapt in a fast-paced environment
- Exceptional interpersonal and customer service skills
- Outstanding attention to detail
- Solution-driven team player with a positive attitude
- Sales-oriented and self-motivated to achieve revenue goals
- Ability to work independently and exercise sound judgment with minimal supervision
- Professional demeanor with a passion for hospitality and guest experiences
Job Duties
- Meet with clients to plan and coordinate all aspects of weddings, banquets, meetings, and special events
- Conduct property tours and showcase venue features, services, and event capabilities
- Build long-term relationships with clients to encourage repeat business and referrals
- Meet and exceed departmental revenue goals through strategic upselling of menus, rentals, and services
- Create detailed and accurate Banquet Event Orders (BEOs) and communicate event details across departments
- Coordinate all event logistics to ensure successful execution on the day of the event
- Serve as the primary contact for clients and vendors during events
- Facilitate wedding rehearsals and ceremonies when applicable
- Collaborate closely with Banquet Operations, Culinary, and Sales teams to ensure seamless service
- Anticipate guest needs and provide exceptional customer service throughout the planning process
- Manage timelines, payment schedules, guest counts, and client communications
- Resolve guest concerns professionally and professionally
- Maintain strong relationships with vendors and external partners
- Participate in trade shows, promotional events, and sales initiatives
- Stay informed on hospitality trends, company policies, and industry best practices
- Contribute creative ideas and recommendations to support departmental growth and innovation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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