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Event Services Manager - Facilities Services - UTK
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,700.00 - $69,700.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career Development
Employee assistance program
Tuition Reimbursement
Job Description
The University of Tennessee, Knoxville (UT Knoxville) stands as a beacon of leadership, innovation, and academic excellence rooted in a long-standing tradition since its founding in 1794. As Tennessee's flagship land-grant university, UT Knoxville serves a vibrant community of over 38,000 students and approximately 10,000 employees statewide. The institution is recognized for its comprehensive offerings across 14 degree-granting colleges and schools, providing more than 900 programs of study. With deep ties to industry leaders and the prestigious Oak Ridge National Laboratory, UT Knoxville holds the highest Carnegie classification for research activity, signaling its commitment to impactful scholarship and innovation.
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Job Requirements
- High school diploma or GED
- Five years of relevant work experience
- Valid driver's license
- Strong communication skills
- Ability to multitask
- Professional demeanor
- Team player mindset
- Attention to detail
- Conflict management abilities
- Proficiency in Microsoft Office
- On-site work at University of Tennessee, Knoxville
- Ability to coordinate across multiple departments and stakeholders
Job Qualifications
- High school diploma or GED
- Five years of work-related experience
- Excellent written and verbal communication skills
- Attention to detail
- Ability to maintain a professional demeanor
- Knowledge of customer service best-practices
- Ability to be a team player
- Ability to multi-task and prioritize effectively
- Conflict-management skills
- Analytical problem-solving skills
- Organizational skills
- Proficient in Microsoft Office including Excel
Job Duties
- Serve as primary contact for campus event planners, student organizations, and occasional external clients
- Coordinate Facilities Services support for events, meetings, conferences, and camps
- Review and respond to event support requests via multiple communication platforms
- Determine required Facilities Services support including rentals, setup, custodial, grounds, electrical, sound, and water access
- Meet with event organizers and campus partners to ensure clear communication and successful event execution
- Act as lead Facilities Services contact for high-profile and large-scale events
- Communicate event impacts related to emergencies, maintenance, closures, and weather
- Supervise the Facilities Event Services Team including scheduling, staffing, task coordination, and performance evaluations
- Oversee team activities related to moving, delivery, setup, teardown, and event equipment support
- Collaborate with Facilities Services supervisors and staff to coordinate event services
- Plan and execute internal Facilities Services events
- Manage event logistics, vendor coordination, supplier negotiations, and budget adherence
- Establish event committees and assign responsibilities
- Partner with Communications Manager on internal event communications
- Process purchase documentation using accounting software
- Develop and update Facilities Services event-related policies
- Coordinate with Campus Event Services and building representatives regarding space and procedures
- Work with Facilities Services shops to determine service pricing and communicate options
- Provide training and consultation to campus event organizers
- Coordinate building unlock schedules for after-hours events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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