Event Services Manager

Kessler Hospitality is a distinguished hospitality company known for its portfolio of artistically inspired boutique hotels that blend unique design with luxurious accommodations and an enriching ambiance. Operating across multiple states including Alabama, Colorado, Georgia, Florida, North Carolina, and South Carolina, Kessler Hospitality’s properties are celebrated for their exquisite art, music, and cultural influences which are intentionally approachable to create memorable experiences for guests. Each hotel is a carefully crafted work of Bohemian luxury, ranging from cutting-edge downtown icons to premier luxury lodges, including Savannah’s entertainment destination and an elite ski lodge. As a founding member of the Marriott Autograph Collection, Kessler Hospitality has established a reputation for bold and original hotels that attract individualist travelers seeking unique and stylish accommodations.

Located in Downtown Greenville, South Carolina, the Grand Bohemian Lodge acts as a beacon of relaxation and natural beauty situated on the falls of the iconic Reedy River. This AAA Four Diamond boutique hotel offers guests an intimate and immersive experience where luxury meets nature. With floor-to-ceiling windows, earth-inspired décor, and mindful artistic touches throughout the property, the lodge offers stunning views, magnificent balconies, and a captivating ambiance. Guests can enjoy the outdoor bar and restaurant named Between the Trees that overlooks the river, as well as a spa, art gallery, fitness center, and winding hiking trails that promote a connection to the area’s scenic environment.

The Events Services Manager role at Grand Bohemian Lodge is pivotal in ensuring the successful planning and execution of a diverse range of events including room blocks, social gatherings, weddings, and corporate meetings. This position demands a high level of organizational skills and the ability to operate seamlessly in a fast-paced luxury environment. The manager serves as the primary liaison between clients and the operational teams, guaranteeing an exceptional guest experience through flawless event delivery. Responsibilities include creating detailed event orders, managing food and beverage requirements, coordinating meeting room setups, handling billing and contractual details, and leading client communication throughout the event lifecycle.

This role also requires collaboration with culinary teams to develop custom menus, thorough documentation of all event details, and proactive problem-solving on-site during events. The manager is expected to maximize revenue by cross-selling hotel amenities such as the spa, gallery, and restaurant while maintaining strong relationships with vendors and suppliers. The position demands strategic business leadership, team motivation, and the ability to maintain alignment and accountability within the hotel’s sales and event management functions. Excellent communication and interpersonal skills, meticulous attention to detail, and the capacity to work effectively under pressure are essential. The Events Services Manager will also be responsible for ensuring compliance with contractual agreements, tracking group progress through required systems, and presenting a polished, professional image as the face of the hotel’s event services department.