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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,200.00 - $72,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) plan with Company Match
Job Description
CoralTree Hospitality is a distinguished hotel group renowned for providing exceptional guest experiences through their dedicated commitment to excellence in service and hospitality. Known for their upscale and meticulously managed properties, CoralTree delivers a blend of comfort, luxury, and personalized service to both leisure and business travelers. Their properties cater to a diverse clientele by offering modern amenities, lush accommodations, and comprehensive event hosting capabilities, making them a preferred choice for conferences, weddings, and corporate events. With a strong reputation in the hospitality industry, CoralTree Hospitality is committed to employee growth and development, fostering a work environment that encourages teamwork,... Show More
Job Requirements
- Previous experience in hospitality service-related positions required
- Must be self-motivated and able to work with minimal supervision
- Must possess computer skills including Microsoft Word, Excel, and Delphi
- Knowledge of computer accounting programs, math skills, and budgetary analysis capabilities required
- Ability to professionally represent the hotel
- Strong communication skills
- Participate as a team player with other hotel members
Job Qualifications
- Previous experience in hospitality service-related positions
- Previous experience as a Conference or Convention Services Manager, Event Planning Manager, or Group Rooms Coordinator preferred
- Familiarity with sales and marketing tools
- Salesforce and Delphi experience preferred
- Must be self-motivated and able to work with minimal supervision
- Computer skills including Microsoft Word, Excel, and Delphi
- Knowledge of computer accounting programs and budgetary analysis
- Ability to professionally represent the hotel in community and industry events
- Strong communication and teamwork skills
- Knowledge of hotel and competitive market
Job Duties
- Handle group, wedding and catering sales turnovers effectively and timely
- Identify group guest needs and all sales opportunities
- Ensure group rooms and banquet attrition are followed
- Plan and conduct site inspections of upcoming programs
- Use Delphi to document all sales and services activities using existing sales standards
- Develop and implement sales action plans for up-selling food, beverage and guest rooms
- Assume responsibility for successful set-up and execution of programs
- Provide direction and supervision of meeting and catering logistics to departments and team members
- Ensure guests receive a problem-free experience with highest standards of service
- Assist with training and development of team members
- Maintain team informed of events or VIP clients professionally and concisely
- Make timely decisions balancing guest needs with financial and safety goals
- Plan and attend meetings such as Daily Huddle, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Menu Tastings and Site Visits
- Achieve or exceed established individual and departmental goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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