
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,500.00 - $66,400.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Hotel Drover is an Autograph Collection property located in the heart of the historic Fort Worth Stockyards, Texas. Inspired by the pioneering spirit of the West, the hotel honors the legendary cowboys who drove cattle to market across the plains, delivering true Texas hospitality that embodies the legacy of the drover. The establishment combines historic charm with upscale amenities, providing guests with an authentic and memorable experience that reflects the rich culture and heritage of Fort Worth. Known for its warm welcomes symbolized by a tip of the hat and a firm handshake, Hotel Drover offers guests an opportunity to enjoy life’s simple pleasures infused with genuine Texan warmth and friendliness. The hotel prides itself on creating extraordinary experiences for visitors and fostering a strong sense of community and heritage through its services and atmosphere.
The Event Services Manager at Hotel Drover plays a pivotal role in ensuring that every guest and client receives legendary service tailored to the distinctive culture of the Stockyards. This full-time position focuses on driving the success of social events and day meetings by meticulously planning, coordinating, and executing all aspects of these engagements. The manager is responsible for handling food and beverage requirements, optimizing the use of meeting spaces, managing audiovisual needs, and coordinating guest room requirements whenever applicable. This position also oversees rooming lists, group transportation, arrival and departure logistics, connectivity needs, and logistics related to entertainment and deliveries.
More than just logistical coordination, the Event Services Manager at Hotel Drover acts as an ambassador of the brand, infusing each event with the spirit of Texas hospitality. The role demands exceptional customer service skills, attention to detail, and a proactive approach to managing client relationships and event execution. The manager will collaborate closely with various internal departments and vendors to ensure seamless delivery that meets or exceeds brand standards, ensuring all events contribute positively to the hotel's revenue goals and guest satisfaction. Passion for hospitality, a commitment to exceptional service, and the ability to create meaningful experiences for guests and the community are essential qualities for this role. Hotel Drover values authenticity, collaboration, and a spirit of fun, making this position ideal for someone who shares these values and is driven to uphold the hotel’s mission and culture.
The Event Services Manager at Hotel Drover plays a pivotal role in ensuring that every guest and client receives legendary service tailored to the distinctive culture of the Stockyards. This full-time position focuses on driving the success of social events and day meetings by meticulously planning, coordinating, and executing all aspects of these engagements. The manager is responsible for handling food and beverage requirements, optimizing the use of meeting spaces, managing audiovisual needs, and coordinating guest room requirements whenever applicable. This position also oversees rooming lists, group transportation, arrival and departure logistics, connectivity needs, and logistics related to entertainment and deliveries.
More than just logistical coordination, the Event Services Manager at Hotel Drover acts as an ambassador of the brand, infusing each event with the spirit of Texas hospitality. The role demands exceptional customer service skills, attention to detail, and a proactive approach to managing client relationships and event execution. The manager will collaborate closely with various internal departments and vendors to ensure seamless delivery that meets or exceeds brand standards, ensuring all events contribute positively to the hotel's revenue goals and guest satisfaction. Passion for hospitality, a commitment to exceptional service, and the ability to create meaningful experiences for guests and the community are essential qualities for this role. Hotel Drover values authenticity, collaboration, and a spirit of fun, making this position ideal for someone who shares these values and is driven to uphold the hotel’s mission and culture.
Job Requirements
- High school diploma or equivalent
- previous experience in event coordination or related field preferred
- excellent interpersonal and communication skills
- ability to manage multiple tasks simultaneously
- strong problem-solving skills
- flexibility to work evenings, weekends, and holidays
- knowledge and adherence to brand standards and values
- capability to work both independently and as part of a team
Job Qualifications
- Strong communication skills
- passion for hospitality and exceptional client service
- strong organizational skills
- detail-oriented with accuracy in event documentation and execution
- ability to work flexible schedule including evenings, weekends, and holidays
- embodiment of Hotel Drover's Core Values including Hit the Mark Every Time, Blaze New Trails, Spark Warmth, Be Intentional, Honor All, Do Right, and Stay Curious
- previous hotel, catering, or event venue experience preferred
- proficiency in Microsoft Office applications
- experience with event software such as Social Table or similar
Job Duties
- Manage, plan, and execute assigned social events and day meetings including negotiation and conflict resolution
- provide exceptional customer service and maintain a positive, solutions-focused atmosphere for clients and guests
- drive incremental revenue through strategic upselling of food and beverage offerings and event enhancements
- prepare Banquet Event Orders (BEOs), event resumes, and floorplans
- convey final details to Lead Event Specialist including final payments and vendor coordination
- communicate all event specifications and key details to internal departments for seamless execution
- ensure accurate and timely event actualization within 72 hours of program completion
- provide on-site event oversight for assigned events and support team during peak activities
- conduct and lead planning meetings, tastings, and pre-event meetings
- promote optimal use of event and function spaces to support revenue goals
- maximize revenue by promoting upgrades and available hotel services
- prepare external communications such as addendums and client-facing event documents
- perform all other assigned duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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