Event Services Manager

Constellation is a distinguished brand within Elior North America, known for delivering exceptional business dining and catering experiences across the United States. As a leader in the hospitality industry, Constellation is committed to fostering meaningful connections through thoughtfully prepared meals and exemplary service. Operating within diverse environments ranging from retail spaces to office buildings, the company blends culinary expertise with a deep understanding of client and guest needs to create memorable dining moments. Elior North America, the parent company, is dedicated to diversity, inclusion, and employee development, offering equal opportunities for all individuals and fostering an environment that supports growth and advancement. This commitment is reflected in their hiring practices and continuous professional development initiatives.

The Event Services Manager role at Constellation in Philadelphia, PA, represents a critical leadership position within the Dining & Events segment. This full-time, onsite role offers a competitive salary range of $75,000 to $85,000, dependent on experience, and requires a hospitality-driven leader with 2-5 years of experience in hospitality or catering, particularly in front-of-house leadership and large event execution. The manager will work closely with service and staffing departments to bring large-scale events to life across various cultural venues and off-premise locations within the Pennsylvania region.

The position involves acting as the regional subject matter expert on event execution and service, which includes planning, production, setup, and breakdown phases of events. The role requires a polished, professional guest-facing presence and the ability to coach and develop a growing service team. Responsibilities include overseeing multiple weekly events, conducting venue walk-throughs, managing event logistics such as menus, equipment, staffing plans, and layouts, and ensuring consistent, high-level hospitality. The manager will also play a key role in maintaining and improving front-of-house operating procedures, tracking key performance indicators for staff, supporting training programs, and participating in staffing evaluations and reviews.

The ideal candidate has strong organizational skills, a proactive problem-solving mindset, and excellent communication abilities. Flexibility in work schedule, including nights and weekends, is essential to meet the demands of the business and event cycles. Proficiency in Microsoft Word and Excel and a keen attention to detail further support successful event management. Being an integral part of the Constellation Culinary Events team, this role offers an exciting opportunity to contribute to dynamic, high-volume event experiences while promoting a culture of exceptional hospitality and operational excellence.