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Event Services Manager

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Salary
Rate:
Range $48,300.00 - $70,600.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
401(k) Plan
Paid Time Off
Life insurance
Group disability insurance
Travel Discounts
Tuition Assistance

Job Description

Gaylord Hotels, a distinctive brand within the Marriott International portfolio, is renowned for its exceptional meeting and experience environments that bring people together in extraordinary ways. As part of Marriott International, Gaylord Hotels upholds a legacy of delivering high-quality service, creative atmospheres, and dynamic programming tailored for events and gatherings. The brand prides itself on its team members, known as STARs, who are recognized for their creativity, entrepreneurial spirit, and dedication to providing thoughtful, warm, and impactful service to every guest. By joining Gaylord Hotels, associates gain access to a broad range of career opportunities, comprehensive benefits, and an inclusive... Show More

Job Requirements

  • High school diploma or GED
  • 3 years experience in event management, food and beverage, or related professional area
  • Ability to delegate tasks effectively
  • Strong organizational skills to manage inventories and assets
  • Excellent communication skills for liaising between teams and clients
  • Capability to handle guest complaints and provide solutions
  • Experience in scheduling and training staff

Job Qualifications

  • High school diploma or GED
  • Minimum 3 years of experience in event management, food and beverage, or related area
  • Proven leadership skills in supervising teams
  • Knowledge of event setup and service standards
  • Strong interpersonal and customer service abilities
  • Ability to conduct thorough function room inspections
  • Familiarity with maintaining cleanliness and sanitation standards

Job Duties

  • Assist in supervising team and physical setup of function rooms
  • Delegate tasks to ensure timely room sets
  • Manage departmental inventories and asset maintenance
  • Conduct function room inspections prior to events
  • Coordinate between banquets, event planning, and event delivery teams
  • Interact with guests to obtain feedback and resolve complaints
  • Schedule staff and lead shifts during events

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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