Event Services Manager

Our client is a reputable venue management company specializing in hosting a variety of events, from corporate meetings to large-scale entertainment gatherings. The company prides itself on delivering exceptional event services through detailed coordination, skilled staffing, and professional management, ensuring all events meet and exceed clients' expectations. Known for its commitment to customer satisfaction and operational excellence, the company maintains a strong focus on maintaining seamless communication between clients, event staff, and vendors throughout the event process. The organization's well-established position in the industry is supported by a team-oriented culture, a strong emphasis on training and development, and adherence to high standards of service and safety. The Event Services Coordinator role is a vital position within the organization, responsible for orchestrating the full spectrum of event staffing and operational needs under the general guidance of the General Manager. This position demands a proactive and detail-oriented individual who can oversee staffing coordination for part-time event personnel, ensuring all roles are filled and confirmed monthly. The coordinator will act as a key liaison between clients, sales teams, vendors, and event staff, guaranteeing that every event runs smoothly from planning through execution. Responsibilities include coordinating outside service needs such as catering, decorators, and other vendors, managing event-related expenses, and maintaining positive public relations with all stakeholders. The position also requires the ability to respond promptly to emergencies or crowd management situations, serve in a managerial capacity as a Manager on Duty on a rotating basis, and work flexible hours including nights, weekends, and holidays as necessary. This role requires strong supervisory skills, conflict resolution abilities, knowledge of event industry terminology, and operational procedures. Competency in handling multiple simultaneous tasks, using various software tools like Windows, Word, Excel, Outlook, and event-specific programs is essential. The successful candidate must exhibit strong communication skills, both oral and written, maintain effective relationships with clients and staff, and demonstrate judgment and initiative when working independently. Additional requirements include basic accounting knowledge, physical ability to perform light lifting and equipment operation, and a valid motor vehicle license and insurance in the State of Texas. Overall, this position offers an exciting opportunity for individuals passionate about event coordination and customer service to contribute to the success of diverse events. The role demands a balance of administrative acumen, operational oversight, and interpersonal skills to support the company’s mission of delivering outstanding event experiences while ensuring the facility's integrity and safety standards are upheld at all times.