Job Overview
Employment Type
Hourly
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Professional development opportunities
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Known for its expertise and leadership, Highgate operates predominantly in key U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly growing presence across Europe, Latin America, and the Caribbean. The company boasts a portfolio of global properties valued at over $20 billion and generates cumulative revenues exceeding $5 billion annually. Highgate specializes in providing comprehensive guidance through every phase of the hospitality property lifecycle, from initial planning and development, through recapitalization, and eventual disposition.... Show More
Job Requirements
- Ability to stand/walk the majority of the shift
- Flexible and long hours sometimes required
- Light to moderate work exerting up to 50 pounds occasionally
- Events ambassador experience
- Ability to effectively listen, understand, and respond to guest/client questions or requests
- Willingness to be visible and accessible via cellphone/radio
- Must be able to work weekends and holidays as needed
Job Qualifications
- Experience in a hotel or a related field preferred
- Computer knowledge/skills preferred
- Demonstrate a warm, friendly, professional demeanor at all times
- Possess and display strong communication skills
- Be flexible with schedule when required by business demands or required meetings and training
- Demonstrate ability to take initiative including anticipating guest/client or operational needs
- Comply with all hotel and corporate standards and regulations
Job Duties
- Remain visible to the meeting professional and their attendees
- Remain accessible in person and via cellphone/radio
- Continuously monitor and walk meeting/public spaces prior to, during, and after events
- Proactively search for areas of improvement
- Troubleshoot and resolve issues quickly
- Facilitate last minute changes/issues with operational departments
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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