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Event Senior Sales Manager, Hotel Services - Loews Kansas City Hotel
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,342.00 - $57,644.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Bonus opportunities
Professional Development
Employee Discounts
Job Description
Encore is a leading global provider specializing in audiovisual and event technology services for meetings and events across a wide range of venues including hotels, convention centers, and large event spaces. With a strong reputation for delivering high-quality production solutions and exceptional customer experiences, Encore supports a diverse clientele including corporate, entertainment, and hospitality sectors. The company emphasizes innovation, technological expertise, and world-class service, making it a preferred partner for event production and technology needs worldwide.
The Sr. Sales Manager, Venues at Encore is a pivotal leadership role responsible for guiding the sales process within assigned group accounts at ven... Show More
The Sr. Sales Manager, Venues at Encore is a pivotal leadership role responsible for guiding the sales process within assigned group accounts at ven... Show More
Job Requirements
- BS/BA degree or equivalent experience
- Minimum 2 years of sales experience
- Prior audiovisual, technology or hospitality sales experience preferred
- Knowledge of sales processes
- Ability to read and interpret financial reports
- Technical aptitude and computer proficiency
- CRM system experience
- Strong communication and presentation skills
Job Qualifications
- BS/BA degree or 3+ years of Encore or equivalent experience
- Minimum 2+ years of sales experience
- Prior sales experience in audiovisual, technology or hospitality preferred
- Knowledge of sales process and ability to read financial reports
- Technical aptitude, computer proficiency and CRM knowledge required
- Prefer CAD and Oracle knowledge
- Superior communication and presentation skills
Job Duties
- Drive results by soliciting and securing business through a proactive, consultative sales approach
- Maximize revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth, including upsell and cross-sell opportunities
- Create high-end, large event, advanced technology solutions for Encore’s customers
- Prepare and deliver compelling presentations that convey the value of Encore and solve customer challenges
- Collaborate with vendors and other departments to capture and service events
- Attend site visits, pre-conference planning meetings, and venue meetings to support customer event experience
- Understand event cost structure and incorporate profitability guidelines into solution designs
- Cultivate and maintain relationships with customers, venue personnel and Encore departments
- Research customer history to create personalized customer experiences
- Lead sales meetings, deliver group presentations, and facilitate budgeting and forecasting discussions with hotel partners
- Address customer complaints and resolve issues effectively
- Maintain accurate customer information in CRM systems
- Refer and guide customers through Encore network to secure additional opportunities
- Maintain a healthy sales pipeline ensuring achievement of revenue targets
- Keep CRM opportunities accurate and updated
- Support sales forecasting and assist Director in setting quotas and assigning leads
- Learn and adopt SOPs and new initiatives
- Maintain knowledge of new product and service offerings
- Support sales team with pipeline management and best practices
- Provide leadership, training, mentoring and coaching to sales team members
- Partner with sales team on large complex events
- Promote a culture of high performance, accountability, and continuous improvement
- Participate in regional or national committees
- Facilitate sales training at location or regional level as needed
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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